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Workflow/Docman Administrator

Job details
Posting date: 09 March 2026
Salary: Not specified
Additional salary information: Negotiable
Hours: Full time
Closing date: 12 April 2026
Location: Manchester, M29 8RZ
Company: NHS Jobs
Job type: Permanent
Job reference: A0684-26-0001

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Summary

Key ResponsibilitiesWorkflow & Document Management Process incoming clinical correspondence via Docman and E-mis workflows. Allocate and action workflow tasks in line with practice protocols. Ensure all letters, results, and reports are accurately read-coded. Identify and highlight urgent or abnormal information to clinical staff promptly. Maintain logs/tracking systems for workflow volume and turnaround times.Clinical Coding & Record Maintenance Accurately code medical terminology and diagnoses using the SNOMED coding system. Update and maintain patient medical records in E-mis Web. Ensure consistency and accuracy in coding to support QOF, enhanced services, and quality reporting.Communication & Teamwork Liaise with GPs, nursing staff, secretaries, and external providers to resolve queries. Provide updates on workflow trends or any issues impacting processing times. Participate in practice meetings and contribute to the continuous improvement of workflow processes.Administration & Compliance Adhere to GDPR, patient confidentiality standards, and practice policies. Follow protocols for data quality and document storage. Support the practice in meeting Care Quality Commission (CQC) requirements. Undertake mandatory training and maintain up-to-date knowledge of systems and processes.

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