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General Maintenance Operative

Job details
Posting date: 09 March 2026
Salary: £36,050 per hour
Hours: Full time
Closing date: 08 April 2026
Location: W12 7GF
Remote working: On-site only
Company: ISS Facilities Services
Job type: Permanent
Job reference: 152974

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Summary

General Maintenance Operative

Contract: Professional Services, Production & Technology

Location: London, W12 7GF

Hours of work: 38.6 (4 on / 4 off shift pattern, covering both day and night shifts)

Contract Type: Permanent

We are seeking a proactive and multi-skilled General Maintenance Operative to support the day-to-day maintenance operations across one of Europe’s largest shopping centres.​

Working as part of a small, multi-disciplinary building services team, you will play a key role in ensuring the site remains safe, fully operational and well-maintained at all times.​

This position operates under the guidance of the Technical Services Shift Leader, who will direct and coordinate daily tasks.

Job Description

We are looking for someone with a solid background in facilities maintenance, particularly in undertaking PPMs and reactive works across mechanical, electrical and fabric disciplines.

You will need to be comfortable working a variety of shifts including days and nights, possess strong general H&S knowledge, and have the ability to turn your hand to a wide range of practical tasks.​

In return, you’ll join a supportive and highly skilled team with access to excellent training and development opportunities, including pathways into future management roles.

Key Responsibilities

Carry out Planned Preventative Maintenance (PPM) tasks as instructed by the MTL/FM.

Undertake reactive maintenance activities, including H&S repairs, flood response, power loss issues, vandalism, lighting and fabric repairs.

Become competent in the operation of the site's BMS and planned maintenance systems.

Assist retailers in resolving maintenance issues (e.g., leaks, lighting faults, access problems).

Support and work alongside other maintenance team members as required.

Liaise with contractors and provide assistance as agreed by FM/SFM.

Respond to site emergencies as instructed by Site Management.

Carry out mothballing duties within vacated shop units.

Maintain a safe, tidy, and well-organised maintenance workshop.

Professional and Personal Competencies/Qualifications

Previous experience in building or facilities maintenance.

Experience completing PPMs and reactive works.

Comfortable working varied shifts including days and nights.

Broad practical skills and willingness to undertake diverse tasks.

Good understanding of general workplace Health & Safety.

Positive approach to teamwork and problem-solving.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant #Bepartofsomethingbigger

​#aplacetobeyou #facilitiesmanagement


ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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