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Costa Manager - Costa

Job details
Posting date: 09 March 2026
Salary: Not specified
Additional salary information: Competitive
Hours: Full time
Closing date: 08 April 2026
Location: Chichester, PO19 6SE
Company: Compass Group
Job type: Permanent
Job reference: 212595

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Summary


Store Manager – Costa Coffee, St Richard’s Hospital (Chichester)

Employer: Compass Group UK & Ireland
Brand: Costa Coffee
Location: St Richard’s Hospital, Chichester

We’re looking for a motivated and hands‑on Store Manager to lead our Costa Coffee team inside St Richard’s Hospital. This is an exciting opportunity to run a fast‑paced retail coffee outlet while delivering the high standards Compass Group and Costa Coffee are known for.


What You’ll Do

As Store Manager, you’ll be responsible for the smooth, safe and profitable running of the unit. You’ll lead by example, ensuring exceptional customer service, strong operational standards, and a great team culture.

Your key responsibilities will include:


Operational & Safety Leadership
  • Oversee the day‑to‑day running of the store in line with Compass Group standards.
  • Ensure full compliance with all statutory, food safety and health & safety regulations.
  • Identify and address HSE issues promptly, escalating where necessary.
  • Provide clear training, guidance and supervision to keep the team safe and working effectively.
People Leadership
  • Lead, motivate and develop your team to deliver fantastic service and great‑tasting coffee.
  • Make sure every team member has the skills and training they need to succeed.
  • Maintain high standards across all shifts, supporting and coaching Assistant Managers and Supervisors.
  • Conduct investigations, disciplinaries and performance conversations in line with company policy.
Customer & Client Experience
  • Deliver unbeatable customer service for patients, visitors and staff across the hospital.
  • Ensure brand standards are consistently met, including promotions, product quality and store presentation.
  • Maintain a strong working relationship with our hospital client, keeping your Regional Manager informed at all times.
Commercial & Operational Excellence
  • Manage labour, stock, ordering and waste to achieve KPI targets.
  • Lead shifts, including opening and closing the store.
  • Ensure retail areas are well‑stocked, visually appealing, and sales opportunities are maximised.
  • Review financial performance regularly, taking responsibility for the P&L and identifying opportunities to grow sales.

We ensure you\\'re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury\\'s, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families

About Us

As part of Compass you\\'ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\\'s biggest businesses.

Job Reference: com/0203/93027001/52768911/SU #One Retail

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

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