Account Manager and Office Coordinator
| Posting date: | 07 March 2026 |
|---|---|
| Salary: | £15 per hour |
| Hours: | Full time |
| Closing date: | 14 March 2026 |
| Location: | N4 1TD |
| Remote working: | On-site only |
| Company: | Seedball ltd |
| Job type: | Permanent |
| Job reference: |
Summary
Overview
Seedball is a small business with a passionate team. We need a versatile Retail Support & Office Coordinator to be the vital link between our retail partners and the dispatch team. You’ll be the first point of contact for the company over the phone and emails, you’ll be responding to enquires, processing orders and ensuring that any special (sometimes complex!) requirements of retailers are met so that their orders arrive exactly how they need it. This isn't a ‘sit-in-the-corner’ admin role - you’ll be right in the middle of the Seedball machine. We can offer some flexibility in the number hours worked per week and how hours are spread.
Responsibilities
Customer & Retail Support: Being the welcome voice of Seedball. You’ll be the first point of contact in our friendly Seedball way! You’ll answer calls, respond to emails and guide retail partners through the order process. We’re looking for someone with a happy, friendly and professional phone manner who is proactive about picking up the phone and enjoys helping people.
Retailer-Dispatch Bridge: Understanding and organising bespoke shipping and labelling requirements for our retailers and translating those needs into clear, actionable instructions for our dispatch team. We’re looking for someone who can work and communicate well across different teams.
Data & Documentation: Completing supplier documentation and forms, updating product data in spreadsheets and our CRM system and generally ensuring all record-keeping is spot-on.
Office Admin: Helping to keep Seedball HQ running smoothly - everything from ordering seeds, compost, milk and stationery to managing utility readings.
Problem Solving: Handling all issues with a calm, professional, and can-do attitude and helping to identify ways to improve systems to minimise future problems. Everyone’s ideas are of value and we really welcome input from all of our team.
Skills
- Experience in sales operations or a related administrative / account management role.
- Strong analytical skills with proficiency in data analysis tools such as Excel or specialised CRM software.
- Excellent organisational skills with the ability to manage multiple projects simultaneously.
- Effective communication skills, both written and verbal, to liaise across our team.
- Ability to think strategically while maintaining attention to detail.
- Proactive approach to problem-solving.
- This role is ideal for a motivated and enthusiastic person who would be eager to join a small (but growing) business.
Seedball is a small business with a passionate team. We need a versatile Retail Support & Office Coordinator to be the vital link between our retail partners and the dispatch team. You’ll be the first point of contact for the company over the phone and emails, you’ll be responding to enquires, processing orders and ensuring that any special (sometimes complex!) requirements of retailers are met so that their orders arrive exactly how they need it. This isn't a ‘sit-in-the-corner’ admin role - you’ll be right in the middle of the Seedball machine. We can offer some flexibility in the number hours worked per week and how hours are spread.
Responsibilities
Customer & Retail Support: Being the welcome voice of Seedball. You’ll be the first point of contact in our friendly Seedball way! You’ll answer calls, respond to emails and guide retail partners through the order process. We’re looking for someone with a happy, friendly and professional phone manner who is proactive about picking up the phone and enjoys helping people.
Retailer-Dispatch Bridge: Understanding and organising bespoke shipping and labelling requirements for our retailers and translating those needs into clear, actionable instructions for our dispatch team. We’re looking for someone who can work and communicate well across different teams.
Data & Documentation: Completing supplier documentation and forms, updating product data in spreadsheets and our CRM system and generally ensuring all record-keeping is spot-on.
Office Admin: Helping to keep Seedball HQ running smoothly - everything from ordering seeds, compost, milk and stationery to managing utility readings.
Problem Solving: Handling all issues with a calm, professional, and can-do attitude and helping to identify ways to improve systems to minimise future problems. Everyone’s ideas are of value and we really welcome input from all of our team.
Skills
- Experience in sales operations or a related administrative / account management role.
- Strong analytical skills with proficiency in data analysis tools such as Excel or specialised CRM software.
- Excellent organisational skills with the ability to manage multiple projects simultaneously.
- Effective communication skills, both written and verbal, to liaise across our team.
- Ability to think strategically while maintaining attention to detail.
- Proactive approach to problem-solving.
- This role is ideal for a motivated and enthusiastic person who would be eager to join a small (but growing) business.