Community Connector (Mid)
| Posting date: | 06 March 2026 |
|---|---|
| Salary: | £27,665.00 to £32,546.00 per year |
| Hours: | Full time |
| Closing date: | 20 March 2026 |
| Location: | Chelmsford, Essex, CM1 1QH |
| Company: | Essex County Council |
| Job type: | Contract |
| Job reference: | req22006_1772818999 |
Summary
Community Connector (Mid)
Fixed Term, Full Time
£27,665 to £32,546.00 per annum
Location: Chelmsford
Be the connection between the community and Essex Libraries as we re-imagine our Libraries. Help us to ensure our new and existing customers have the best experience, whether that's in person or through our digital offerings.
The Role
This exciting community-based role will support the development of the Library Service, through outreach, partnerships and activities. The role will shape services, cultivate partnerships and work with the community to ensure library services within Essex are promoted to all and throughout local communities
As a Community Connectors you will focus on delivering targeted library activities at other events and locations in the community and will identify opportunities to collaborate with other ECC functions and help shape delivery of joined-up initiatives
The role will be the bridge between the Library Service and the community and will aim to significantly grow, develop and increase the user base and engagement. The holder will be promoting library services using events to proactively encourage people of all ages, to engage and participate.
The role holder will actively engage with library staff, community groups and partners, by promoting library services within the community for the successful delivery of key objectives.
Key Responsibilities
- Develop and promote a programme of events which support Customer and Library services in outreach settings.
- Shape and deliver events and activities which promote library services and encourage library membership.
- Contribute to and support the delivery of the plan for community and outreach Library Service activity.
- Developing partnerships and identifying new ways to promote library services, reaching residents including those that currently are not library users.
- Raise awareness of the range of library services and increase library use.
- Work collaboratively with local partners to promote literacy, reading, learning and the digital offer, to deliver against Essex County Council's wider strategic aims.
- Work with partners and develop new partnerships to help reach target audiences and enable the delivery of events and activities. Through these partnerships target a wide segment of the community and engage residents in activities and events that interest them.
- Develop and manage outreach opportunities that are successful and have lasting impact within the community.
- Deliver on priorities and build new audiences across the County, supported by clear service guidance, training and model delivery examples.
- Responsible for using an evidence-based framework to monitor and evaluate programmes of activity in outreach settings, demonstrating value for money and a good fit for the customer.
- Support the development and effective delivery of services and activities, by building strong working relationships with internal and external partners, agencies, and the citizens of Essex.
- Specific individual and shared targets and objectives are defined annually within the performance management framework.
Experience and Qualifications:
- Educated to Regulated Qualification Framework (RQF) Level 3 or equivalent by experience.
- Effective communication skills and experience of working with diverse audiences and partners.
- Experience of working with community groups, customers and volunteers and the ability to develop strong relationships with library colleagues, internal and external partners and across the wider library network.
- Excellent co-ordination skills and experience in delivering projects including relationship building, time management.
- Willingness to develop knowledge of the service area.
- Experience of preparing and effectively delivering communications and managing the development and delivery of activities and events programmes.
- Experience of researching and developing new services.
- Experience of working in outreach with young people and/or families.
- Ability to prioritise work whilst maintaining focus on key activities, within defined timescales, on own initiative and as part of a team.
- Ability to build and form working relationships with library colleagues, internal and external partners and across the wider library network.
We are dedicated to building a team that reflects the diverse community we serve. All qualified applicants will receive consideration for employment.
Together, let's create a welcoming and inclusive library experience for everyone. Apply now to be part of our vibrant and diverse team!