Internal Communications Officer
| Posting date: | 06 March 2026 |
|---|---|
| Salary: | £33,143 to £36,363 per year, pro rata |
| Hours: | Full time |
| Closing date: | 20 March 2026 |
| Location: | Manchester, Greater Manchester |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Manchester City Council |
| Job type: | Permanent |
| Job reference: | 7621 |
Summary
This role plays a vital part in delivering high‑quality internal communications across the Council. You’ll create impactful content, support the development of communication channels and work closely with teams across the organisation to ensure colleagues receive clear, inclusive and engaging information.
The role will require you to:
- Create engaging multi-media content for a variety of channels to reach different audiences
- Tell stories that showcase our diverse workforce
- Develop and enhance our intranet and staff channels using insight and creativity
- Plan and deliver comms activity aligned to key organisational priorities
- Use evaluation methods to ensure we’re meeting the needs of our staff
- Work closely with senior leaders, HRODT and services across the Council
- Make sure everything we produce is inclusive and representative
- Be quality conscious and diligent to maintain our reputation as an excellent communication service
About the Candidate
We’re looking for an innovative, passionate Internal Communications Officer to join our award‑winning Strategic Communications team. This is an exciting opportunity to help shape how we communicate and engage with our diverse workforce, supporting colleagues to feel informed, connected and proud.
If you’re creative, passionate about people and storytelling, and can take an idea and turn it into action, then this is the role for you.
What we are looking for someone with:
- Experience in the field of internal communications
- Creative ideas, strong writing and storytelling skills
- Ability to manage the production of a variety of campaign assets
- Confidence using digital tools, software and systems
- Initiative to plan and deliver communications activity to a high standard
- Ability to simplify complex and sensitive information to reach various audiences
- A strong collaborator with excellent relationship and account management skills
- Ability to juggle multiple projects and meet deadlines
- An understanding of what staff want and need by listening and being data driven
- Appetite to learn, grow and succeed
You’ll be part of a supportive, ambitious and multi-creative communications team right in the heart of Manchester. This role offers far more possibilities than what's on paper. You’ll be in safe space to try new things push your creative skills to help influence how we engage, celebrate and inspire our workforce.
Are you ready to put your stamp on internal communications? Then we can’t wait to hear from you.
The role will require you to:
- Create engaging multi-media content for a variety of channels to reach different audiences
- Tell stories that showcase our diverse workforce
- Develop and enhance our intranet and staff channels using insight and creativity
- Plan and deliver comms activity aligned to key organisational priorities
- Use evaluation methods to ensure we’re meeting the needs of our staff
- Work closely with senior leaders, HRODT and services across the Council
- Make sure everything we produce is inclusive and representative
- Be quality conscious and diligent to maintain our reputation as an excellent communication service
About the Candidate
We’re looking for an innovative, passionate Internal Communications Officer to join our award‑winning Strategic Communications team. This is an exciting opportunity to help shape how we communicate and engage with our diverse workforce, supporting colleagues to feel informed, connected and proud.
If you’re creative, passionate about people and storytelling, and can take an idea and turn it into action, then this is the role for you.
What we are looking for someone with:
- Experience in the field of internal communications
- Creative ideas, strong writing and storytelling skills
- Ability to manage the production of a variety of campaign assets
- Confidence using digital tools, software and systems
- Initiative to plan and deliver communications activity to a high standard
- Ability to simplify complex and sensitive information to reach various audiences
- A strong collaborator with excellent relationship and account management skills
- Ability to juggle multiple projects and meet deadlines
- An understanding of what staff want and need by listening and being data driven
- Appetite to learn, grow and succeed
You’ll be part of a supportive, ambitious and multi-creative communications team right in the heart of Manchester. This role offers far more possibilities than what's on paper. You’ll be in safe space to try new things push your creative skills to help influence how we engage, celebrate and inspire our workforce.
Are you ready to put your stamp on internal communications? Then we can’t wait to hear from you.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.