Resource Assistant
| Posting date: | 06 March 2026 |
|---|---|
| Salary: | £25,878 per year, pro rata |
| Additional salary information: | £8097 pro rata |
| Hours: | Part time |
| Closing date: | 20 March 2026 |
| Location: | York, North Yorkshire |
| Remote working: | On-site only |
| Company: | York St John University |
| Job type: | Permanent |
| Job reference: | 032-26 |
Summary
Location: York
Salary: £25,878 (£8097 per annum pro rata)
Term Time, Part Time, Permanent.
Introduction to YSJ university
Situated in the heart of the historic city of York, and with the addition of our London Campus, York St John University has a long and proud tradition as a distinguished higher education provider.
Our success is founded on the quality of academic teaching and research, our thriving campus environments, our professional and pastoral support, and our values of an inclusive, innovative and ambitious community with a strong sense of belonging.
The Team
The Library Advice team provide first line library support and signposting to all our customers, including staff and students. Located both in the Fountains Learning Centre, the team handles a wide breadth of queries from a range of sources. Including in person, via telephone and via email.
The role
We are looking for people who are excited about customer services in a university setting and will commit to and help us improve our current high standards of service. The post holder will work within the Library Advice Team and contribute to the smooth running and maintenance of the Fountains Learning Centre and its collections. The main duties will include the shelving of new and returned books and journals promptly and accurately, removal of books from self-return bins ready for shelving, the maintenance of Library shelves in good order and tidying study areas. In addition, Resource Assistants will aid the Library Service Desk by supporting users of the building to borrow, return and renew items via self-service kiosks.
Resource Assistants are also required to:
Work as part of a small team to manage the learning environments across Library and Learning Services, helping to ensure that the study and silent zones are observed.
Ensure that study areas and desks are kept clear of items and litter, and that furniture is in the correct place within the building.
Administer the policies and procedures regarding acceptable use of the building.
Liaise with library management and Security to ensure a safe environment for all users of the Learning Centre.
Shelve and tidy resources, adhering to the University Health and Safety guidelines.
Empty returns bins adhering to the Library and Learning Services guidelines.
Contribute to departmental records and statistics as required.
Participate in continuous development of the Library Advice team, attending and contributing to meetings and advising line management of necessary adjustments to procedures.
Assist with collection maintenance tasks such as weeding, audits and book moves as required.
Help create an inclusive and safe environment that welcomes and supports all library users.
Required skills and experience
The successful candidate will thrive working in fast paced customer focused environment, and will be able to display experience of:
· supporting customers with empathy
· a desire to provide a continually excellent service
· excellent communication and interpersonal skills
· experience and familiarity with IT systems
· ability to work using own initiative
· flexibility to accommodate changing needs
As the majority of our service is located within the library, library experience is also a bonus.
Additional information
Unfortunately this role is not eligible for Skilled Worker Visa sponsorship however we welcome your application if you are able to evidence right to work in the UK via an alternative route.
It is anticipated that the selection process will include an interview and a test. Further details will be provided if you are shortlisted for interview.
This role is term time only working 28 weeks each academic year.
The working weeks are as follows:
Summer term 2026 – 13/04/2026 to 29/05/2026
Autumn term 2026 – 28/09/2026 to 18/12/2026
Spring term 2027 – 18/01/2027 to 19/03/2027
Summer term 2027 – 12/04/2027 to 28/05/2027
The working pattern for this role is:
Wednesday 9am to 5.30pm
Thursday 9am to 5pm
Friday 9am to 5pm
Including 1 hour unpaid lunch break each day totalling 21.5 hours per week.
For informal enquiries please contact the vacancy chair - Jacob Powell j.powell@yorksj.ac.uk
Salary: £25,878 (£8097 per annum pro rata)
Term Time, Part Time, Permanent.
Introduction to YSJ university
Situated in the heart of the historic city of York, and with the addition of our London Campus, York St John University has a long and proud tradition as a distinguished higher education provider.
Our success is founded on the quality of academic teaching and research, our thriving campus environments, our professional and pastoral support, and our values of an inclusive, innovative and ambitious community with a strong sense of belonging.
The Team
The Library Advice team provide first line library support and signposting to all our customers, including staff and students. Located both in the Fountains Learning Centre, the team handles a wide breadth of queries from a range of sources. Including in person, via telephone and via email.
The role
We are looking for people who are excited about customer services in a university setting and will commit to and help us improve our current high standards of service. The post holder will work within the Library Advice Team and contribute to the smooth running and maintenance of the Fountains Learning Centre and its collections. The main duties will include the shelving of new and returned books and journals promptly and accurately, removal of books from self-return bins ready for shelving, the maintenance of Library shelves in good order and tidying study areas. In addition, Resource Assistants will aid the Library Service Desk by supporting users of the building to borrow, return and renew items via self-service kiosks.
Resource Assistants are also required to:
Work as part of a small team to manage the learning environments across Library and Learning Services, helping to ensure that the study and silent zones are observed.
Ensure that study areas and desks are kept clear of items and litter, and that furniture is in the correct place within the building.
Administer the policies and procedures regarding acceptable use of the building.
Liaise with library management and Security to ensure a safe environment for all users of the Learning Centre.
Shelve and tidy resources, adhering to the University Health and Safety guidelines.
Empty returns bins adhering to the Library and Learning Services guidelines.
Contribute to departmental records and statistics as required.
Participate in continuous development of the Library Advice team, attending and contributing to meetings and advising line management of necessary adjustments to procedures.
Assist with collection maintenance tasks such as weeding, audits and book moves as required.
Help create an inclusive and safe environment that welcomes and supports all library users.
Required skills and experience
The successful candidate will thrive working in fast paced customer focused environment, and will be able to display experience of:
· supporting customers with empathy
· a desire to provide a continually excellent service
· excellent communication and interpersonal skills
· experience and familiarity with IT systems
· ability to work using own initiative
· flexibility to accommodate changing needs
As the majority of our service is located within the library, library experience is also a bonus.
Additional information
Unfortunately this role is not eligible for Skilled Worker Visa sponsorship however we welcome your application if you are able to evidence right to work in the UK via an alternative route.
It is anticipated that the selection process will include an interview and a test. Further details will be provided if you are shortlisted for interview.
This role is term time only working 28 weeks each academic year.
The working weeks are as follows:
Summer term 2026 – 13/04/2026 to 29/05/2026
Autumn term 2026 – 28/09/2026 to 18/12/2026
Spring term 2027 – 18/01/2027 to 19/03/2027
Summer term 2027 – 12/04/2027 to 28/05/2027
The working pattern for this role is:
Wednesday 9am to 5.30pm
Thursday 9am to 5pm
Friday 9am to 5pm
Including 1 hour unpaid lunch break each day totalling 21.5 hours per week.
For informal enquiries please contact the vacancy chair - Jacob Powell j.powell@yorksj.ac.uk
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.