Medical Secretary
| Posting date: | 06 March 2026 |
|---|---|
| Salary: | £12.71 per hour |
| Additional salary information: | £12.71 an hour |
| Hours: | Full time |
| Closing date: | 18 March 2026 |
| Location: | Norwich, NR12 7HA |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A2254-26-0003 |
Summary
The post holder is responsible for all GP medical secretarial support using dictation software and other means of secretarial paperwork. The post holder is also responsible for Electronic Referral Service (ERS) and associated referrals. Main Duties and Responsibilities Process letters and referrals within EMIS Web using relevant referral templates. Use the e-referral system to select the appropriate specialty and clinic, providing patients with a shortlist of available services to enable appointment booking. Send e-referral paperwork to patients with a covering letter. Email non e-referrals to the appropriate service. Scan letters that need to be sent electronically with referrals. Check and action NHS mail (both personal and practice accounts). Check and action internal emails. Check tasks on EMIS Web and Docman, taking necessary action by contacting patients or hospitals. Check and action e-referral worklists. Create and edit referral and other letter templates in EMIS Web. Answer telephone enquiries relating to referrals etc. Undertake any other duties requested by the Clinicians and Senior Management team. The Partners reserve the right to amend the job description according to business requirements.