Health and Wellbeing Coach
| Posting date: | 06 March 2026 |
|---|---|
| Salary: | £21,488.00 per year |
| Additional salary information: | £21488.00 a year |
| Hours: | Full time |
| Closing date: | 22 March 2026 |
| Location: | Cambridge, CB25 0AE |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A4430-26-0002 |
Summary
The Health and Wellbeing Coach is a key role within Ely Primary Care Network (PCN), with the aim of improving health outcomes for patients living within the PCN catchment area. The successful candidate will work collaboratively with colleagues across the three GP practices within Ely South PCN, alongside other Health and Wellbeing Coaches, Social Prescribers, Care Co-ordinators, and partners in secondary health and social care services. The post-holder will work closely with patients with low to medium complexity needs, who will usually have one or more long-term conditions. The role involves direct work with patients and their families via telephone, video consultation, and face-to-face appointments. You will support individuals to take proactive steps to better manage their physical and mental health, focusing on what matters most to them. The post-holder will be responsible for delivering both individual and group health coaching sessions, using a range of coaching techniques to support people to take an active role in their health and wellbeing. You will play a critical role in engaging and motivating patients and facilitating access to interventions such as self-management education and peer support. You will manage and prioritise a caseload according to individual needs, priorities, and levels of support required. The successful candidate will be kind, reflective, and self-aware, with a genuine enjoyment of working with a diverse range of people. You will have strong communication and negotiation skills, and a firm belief that individuals have untapped strengths and resources that can be unlocked through high-quality, non-judgemental support. You will be proactive, flexible, and committed to working as part of a multidisciplinary team, as well as to your own professional development and that of your colleagues. The post-holder will work closely with members of the primary care and multidisciplinary teams, contributing to the management and decision-making around care and service provision for individual patients. This will include: Supporting effective team working within primary care by undertaking appropriate practice-based tasks, attending team meetings as required, and working with complex care teams Supporting individuals to access appropriate community resources and services, working with families and/or carers where appropriate Key Tasks Provide personalised health coaching support Deliver one-to-one and group consultations via phone, video, or face-to-face. Use a person-centred, strength-based coaching approach focused on what matters to individuals. Build trusting, respectful, and non-judgemental relationships, valuing diversity and individual choices. Support people to set goals, build skills and confidence, and overcome barriers to self-management. Promote shared decision-making, personalised care planning, self-management education, peer support, social prescribing, and access to care coordination where appropriate. Referrals, partnerships and engagement Promote health coaching as part of personalised care and supported self-management within the PCN. Build strong working relationships with GP practices, multidisciplinary teams, and local partner organisations. Encourage appropriate referrals through engagement, information sharing, and regular feedback. Proactively promote equality, inclusion, and access, including self-referrals and engagement with underserved communities. Information gathering and reporting Gather and record information to support monitoring of outcomes and impact of health coaching. Encourage feedback from individuals, families, carers, and referral partners. Ensure accurate recording of activity using agreed clinical systems and SNOMED codes, in line with data protection and information governance requirements. The above list is not exhaustive.