Apprentice Keyworker
| Posting date: | 06 March 2026 |
|---|---|
| Salary: | £22,932 per year |
| Hours: | Part time |
| Closing date: | 05 April 2026 |
| Location: | Gloucester, Gloucestershire |
| Remote working: | On-site only |
| Company: | The Nelson Trust |
| Job type: | Apprenticeship |
| Job reference: | 16103 |
Summary
Do you have a commitment to making a difference to women’s lives? Are you passionate about supporting women in a holistic, trauma-informed way to divert women away from the Criminal Justice System and to achieve long-term lasting change?
As an Apprentice Keyworker, you will play a vital role in providing support and guidance to women involved in or at risk of the criminal justice system due to experiencing multiple and complex needs. Working closely with experienced professionals, you will have the opportunity to learn and develop essential skills through the Adult Care Level 2 Apprenticeship.
Position: Liaison and Diversion Apprentice Keyworker
Location: Gloucester
Salary: £22,932 per annum pro rata
Hours: 28 hours per week (9am - 5pm, 4 days per week)
Holidays: 25 days per annum plus statutory
Pension: Auto-enrolment pension (6% employer contribution)
Key Responsibilities
Undertaking assessments of client needs and working with clients to develop, implement, and review gender-responsive support plans.
Case managing and keyworking assigned clients, providing pracitcal and emotional support.
Building close working relationships with other statutory and voluntary sector partners to ensure effective collaborative multi-agency working.
Attending Family and/or Criminal court with clients, whether as offenders or victims.
Facilitating group interventions.
Successfully complete the Adult Care Level 2 Apprenticeship.
Requirements
Lived experience of the criminal justice system.
A good level of general education, including English and Maths.
Awareness of trauma-informed approaches to working with women.
Knowledge of a range of relevant local services and women's entitlements, and how to signpost clients to appropriate services.
Ability to prioritise tasks, manage time, and act on own initiative.
Experience of adhering to organisational policies, particularly with regard to child and adult safeguarding.
Ability to communicate with, develop, and maintain constructive working relationships with a wide range of people using excellent interpersonal and communication skills.
For a full list of responsibilities and person specification, please download job description on our careers site.
Lived experience of having been through the criminal justice system, and of mental health, or other associated vulnerabilities is essential, and this should be declared on the application form. Anything that is declared will need to be assessed and considered via the Trust’s Pre-Employment recruitment checks processes before employment can be confirmed.
What we offer
Competitive salary
Opportunity for professional development and growth within the organisation
Adult Care Level 2 Apprenticeship
Rewarding work that makes a positive impact on individuals and communities
Supportive and inclusive work environment
6% employer contribution pension scheme
Due to the nature of the work carried out in our Women’s Centres this role is restricted to female applicants only in accordance with the provisions of the occupational requirement (Equality Act 2010, pursuant to Schedule 9, Part 1).
The Nelson Trust is committed to safeguarding, the successful applicant will be required to undergo an enhanced Children & Adults DBS check
We have become known for the quality of our work and ability to provide bespoke care and support services. While we are proud of our achievements so far, we are ambitious and want to continue to grow and diversify our workforce.
We recognise that employees from different backgrounds bring unique knowledge, perspectives and experiences and we are committed to increasing the diversity of our workforce and welcome applications from individuals across all sectors of society.
This is an opportunity for new, challenging and highly rewarding experiences. Our staff make a real difference to people’s lives and in return for your commitment and enthusiasm, we offer a comprehensive training and development programme a generous pension scheme and a positive working environment.
Applications for this position will be reviewed as they are received, and the position will close once a suitable candidate has been appointed.
As an Apprentice Keyworker, you will play a vital role in providing support and guidance to women involved in or at risk of the criminal justice system due to experiencing multiple and complex needs. Working closely with experienced professionals, you will have the opportunity to learn and develop essential skills through the Adult Care Level 2 Apprenticeship.
Position: Liaison and Diversion Apprentice Keyworker
Location: Gloucester
Salary: £22,932 per annum pro rata
Hours: 28 hours per week (9am - 5pm, 4 days per week)
Holidays: 25 days per annum plus statutory
Pension: Auto-enrolment pension (6% employer contribution)
Key Responsibilities
Undertaking assessments of client needs and working with clients to develop, implement, and review gender-responsive support plans.
Case managing and keyworking assigned clients, providing pracitcal and emotional support.
Building close working relationships with other statutory and voluntary sector partners to ensure effective collaborative multi-agency working.
Attending Family and/or Criminal court with clients, whether as offenders or victims.
Facilitating group interventions.
Successfully complete the Adult Care Level 2 Apprenticeship.
Requirements
Lived experience of the criminal justice system.
A good level of general education, including English and Maths.
Awareness of trauma-informed approaches to working with women.
Knowledge of a range of relevant local services and women's entitlements, and how to signpost clients to appropriate services.
Ability to prioritise tasks, manage time, and act on own initiative.
Experience of adhering to organisational policies, particularly with regard to child and adult safeguarding.
Ability to communicate with, develop, and maintain constructive working relationships with a wide range of people using excellent interpersonal and communication skills.
For a full list of responsibilities and person specification, please download job description on our careers site.
Lived experience of having been through the criminal justice system, and of mental health, or other associated vulnerabilities is essential, and this should be declared on the application form. Anything that is declared will need to be assessed and considered via the Trust’s Pre-Employment recruitment checks processes before employment can be confirmed.
What we offer
Competitive salary
Opportunity for professional development and growth within the organisation
Adult Care Level 2 Apprenticeship
Rewarding work that makes a positive impact on individuals and communities
Supportive and inclusive work environment
6% employer contribution pension scheme
Due to the nature of the work carried out in our Women’s Centres this role is restricted to female applicants only in accordance with the provisions of the occupational requirement (Equality Act 2010, pursuant to Schedule 9, Part 1).
The Nelson Trust is committed to safeguarding, the successful applicant will be required to undergo an enhanced Children & Adults DBS check
We have become known for the quality of our work and ability to provide bespoke care and support services. While we are proud of our achievements so far, we are ambitious and want to continue to grow and diversify our workforce.
We recognise that employees from different backgrounds bring unique knowledge, perspectives and experiences and we are committed to increasing the diversity of our workforce and welcome applications from individuals across all sectors of society.
This is an opportunity for new, challenging and highly rewarding experiences. Our staff make a real difference to people’s lives and in return for your commitment and enthusiasm, we offer a comprehensive training and development programme a generous pension scheme and a positive working environment.
Applications for this position will be reviewed as they are received, and the position will close once a suitable candidate has been appointed.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.