ICT Implementation Apprentice
| Posting date: | 06 March 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 05 April 2026 |
| Location: | Hoddesdon, Hertfordshire, EN11 9BX |
| Remote working: | On-site only |
| Company: | VolkerWessels UK |
| Job type: | Apprenticeship |
| Job reference: | VW07121_1772793190 |
Summary
VolkerFitzpatrick offers a range and depth of civil engineering, infrastructure and building services. We contribute to vital parts of the nation's life through projects of strategic importance, while delivering those less visible, yet essential, works required by both private and public sectors. We build, renew, maintain highways, airports, railway infrastructure, and commercial, industrial and educational buildings.
Kick‑start your career in IT and digital change.
Reporting into our ICT Business Change Manager and our ICT Change Lead, you'll support our ICT Business Change team in rolling out new systems, driving user adoption, and developing from admin support into training delivery and stakeholder engagement.
Please note that this role is based at our Hoddesdon office.
What you'll do:
Training & LMS administration
- Set up and manage courses and classes in iLearn
- Book training rooms, coordinate attendees and arrange logistics
Grow into training delivery
- Co‑facilitate training sessions alongside experienced trainers
- Lead role‑based training with growing independence
- Troubleshoot user issues, provide follow up support and update learning materials
Support system implementations
- Help plan and deliver training and implementation activities across the business
- Track user adoption and suggest improvements
- Provide ongoing site support
About you
What we're looking for…
Essential
- GCSE English & Maths (minimum L4/L5 or equivalent)
- A confident communicator who can engage and support all stakeholders
- Strong ICT skills and a genuine interest in digital tools and systems
- Organised, proactive, and ready to learn
- Full UK driving licence (travel to sites will be required)
- Emotionally intelligent and empathetic, with a people focussed mindset
- Interest in ICT systems and the learning lifecycle
Desirable
- Strong skills in Microsoft Windows and the Microsoft 365 suite of products
What you'll gain:
-
- A recognised apprenticeship qualification
- Hands-on experience in ICT systems and digital change
- Mentoring from experienced trainers and business change professionals
If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us.
Why work with us?
VolkerFitzpatrick is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure.
By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerFitzpatrick are able to ensure our staff provide unrivalled resources and expertise to our clients.
We offer competitive rewards and benefits, recognising the value we place on our employees.
We offer a range of benefits, including:
- Competitive salary
- Competitive annual leave and an additional day off on your birthday
- Option to buy additional annual leave
- Private medical care
- Pension
- Life Assurance
- Cycle to Work scheme
- Shopping and restaurants vouchers, rewards, and discounts
- Training and development opportunities-comprehensive skills-based training
- Family friendly polices including enhanced maternity benefits
- Employee Assistance programme
- Mental health, physical health, and financial support
- 24/7 Virtual GP service
Fairness, inclusion and respect
We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive.
If you need support with your application, please contact us at
Additional information
Note for Recruitment Agencies:
Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release.
We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed
VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.