Retail Supervisor
| Posting date: | 06 March 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £13.38 per hour (increasing in April 2026) |
| Hours: | Part time |
| Closing date: | 24 March 2026 |
| Location: | B75 7BB |
| Remote working: | On-site only |
| Company: | JERICHO |
| Job type: | Permanent |
| Job reference: |
Summary
The ReUsers Retail Supervisor is responsible for ensuring the smooth and efficient operation of the retail side of the business.
This role involves supervising and supporting both core staff and participants, maintaining a positive and productive working environment.
The Retail Supervisor will lead by example, providing and role-modelling exceptional customer service to all customers including both individual shoppers and trade.
Hours: Up to 3 days a week, to include a minimum of 2 full weekends every 4 weeks. Actual working patterns will be discussed with successful applicants but full days are required (Mon-Sat: 8am-4:30pm, Sun: 9am-4pm).
Essential Criteria:
-Excellent customer service skills, with a minimum of 3 years’ experience of which at least 18 months must be supervisory experience
-Ability to lift and carry stock within required weight limits and be able to stand for the majority of the shift
-Experienced in supporting and training colleagues
-Good time keeping and reliable
-Able to get a DBS certificate that is satisfactory to us (we will pay for the DBS check)
Desirable Criteria:
- Customer service and/ or supervisory qualification
- Experience of charity shops/ retail
- Experience of working with a wide range of people including those with the challenges to employment our participants have
This role involves supervising and supporting both core staff and participants, maintaining a positive and productive working environment.
The Retail Supervisor will lead by example, providing and role-modelling exceptional customer service to all customers including both individual shoppers and trade.
Hours: Up to 3 days a week, to include a minimum of 2 full weekends every 4 weeks. Actual working patterns will be discussed with successful applicants but full days are required (Mon-Sat: 8am-4:30pm, Sun: 9am-4pm).
Essential Criteria:
-Excellent customer service skills, with a minimum of 3 years’ experience of which at least 18 months must be supervisory experience
-Ability to lift and carry stock within required weight limits and be able to stand for the majority of the shift
-Experienced in supporting and training colleagues
-Good time keeping and reliable
-Able to get a DBS certificate that is satisfactory to us (we will pay for the DBS check)
Desirable Criteria:
- Customer service and/ or supervisory qualification
- Experience of charity shops/ retail
- Experience of working with a wide range of people including those with the challenges to employment our participants have
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.