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Overseas Visitor Officer

Job details
Posting date: 05 March 2026
Salary: £27,485.00 to £30,162.00 per year
Additional salary information: £27485.00 - £30162.00 a year
Hours: Full time
Closing date: 19 April 2026
Location: Huyton, L36 3SD
Company: NHS Jobs
Job type: Permanent
Job reference: C9409-26-0222

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Summary

Overseas Visitor Identify patients referred to the Trust who are classified as overseas patients and ensure the trust is re-imbrued in line with the latest national guidance. To deal with routine queries from patients/relatives and medical staff regarding entitlement to free NHS treatment in a courteous and professional manner. To work closely with the relevant Contracting, Finance, Directorate and Clinical leads in the calculation of appropriate prices for overseas visitors and to raise invoices in a timely manner. To raise all invoices for Overseas Visitors in respect of treatment and consultant/ clinical charges. To maintain records of overseas patients interviews /documents and maintain a file for future reference and support debt recovery To support the accounts receivable team to ensure overseas debt is recovered in a timely manner, providing advice on case history when required and arranging and attending meetings to resolve outstanding debts. To analyse data produced by Information Management team and carry out regular reconciliation of overseas visitors activity before raising final invoices. Estimate the cost of treatment for overseas visitors and provide estimates to the individual or insurance company as appropriate. Arrange pre-authorization of treatment of overseas elective patients in line with the current guidance to enable the Trust to invoice appropriately for the costs of treatment. To collate data/ produce reports and liaise with different stakeholders such as Government departments and medical insurance companies. To complete returns for reciprocal patients, making sure these are returned to Department of Health and Health Authority in a timely manner. To record and return details of NHS debtors to the Department of Health cost recovery team on a monthly basis in order to allow better recovery of NHS debts. To liaise with internal and external audit managers regarding management of overseas visitors. Participate in the Trusts annual budget setting ensuring budgets are set accurately reflecting all corporate income from overseas visitors. Commissioning Support Supports the Income Accountant in meeting all requirements for monthly closedown, including journal input, variance analysis, accruals/prepayments and other routine adjustments. Maintains spreadsheets to support the reconciliation of income to the general ledger. Supports the Income Accountant in identifying all Clinical and Non-Clinical income due to the Trust and ensures invoices are raised on a timely basis and that mechanisms are in place to provide a full audit trail for all invoices raised. Ensures invoices raised are reconciled to agreements on a timely basis. Supports the Income Accountant with accurate invoicing and reporting of income relating to Non-Contracted Activity (NCAs). Supports the Income Accountant with calculating income due from national tariff. Review and ensures that all the accruals/prepayments/balance sheet releases are made accurately and that a full audit trail is maintained. Supports the Income Accountant with the resolution of income queries from external Organisations. Assist with the agreement of balances exercise maintaining a full reconciliation to general ledger. Ensure the Trusts standing financial instructions and codes of procedure are adhered to at all times. Support the Head of Contracting & Income and the Income Accountant in any ad hoc tasks that may arise in the day to day tasks to meet on-going organisational demands.

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