Waiting List Co-ordinator | University Hospitals of Leicester NHS Trust
| Posting date: | 05 March 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £24,937 - £26,598 per annum |
| Hours: | Full time |
| Closing date: | 04 April 2026 |
| Location: | Leicester, LE1 5WW |
| Company: | University Hospitals of Leicester |
| Job type: | Permanent |
| Job reference: | 7821426/358-7516435-CHU-A |
Summary
Do you have experience of working in an administration and customer facing role?
Are you a friendly, motivated and dynamic individual who is keen to work in a forward-thinking team?
The post holder will be responsible for agreeing booked dates with patients. You will be required to have previous experience of working in a busy office environment with an understanding of waiting lists and referral to treatment targets.
The nature of this post requires the post holder to have a high level of tact and diplomacy as well as strict adherence to the rules of confidentiality.
You will work collaboratively with admin colleagues, and the wider multidisciplinary team to provide a high standard of service and patient experience. Attention to detail and accurate data capture is paramount.
If you are interested and have the relevant skills and experience we would like to hear from you.
• To ensure patient admission details are arranged in conjunction with agreed booking procedures, and patients informed by telephone.
• To ensure any cancellations are replaced as agreed withconsultantsand inform theatres and wardsetc
• Daily responsibility for making pre-assessmentclinic appointments ensuring the completion of the appointment outcome within 24 hours of the clinic
• To schedule theatre lists as delegated by consultantteams
• To liaise with consultantsregardingorder of daily operating lists and to produce and circulate to theatre staff, wardsetc
• Answering phone queries from patients and NOK
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
https://www.uhleicester.nhs.uk
• To schedule theatre lists as delegated byconsultantteams
• To ensure that any special equipment/requirements (egITU/HDU, foreign case notes, Interpreters, scans,x-raysand prosthesis), are arranged for admissionTo liaise with ward staff/managers and patients on day of admission to ensure patients are informed of bed availability or cancellation/new date of admission.
• Tobe responsible forproducing and circulating weekly admission lists detailing the expected admission to the Wards, Theatres, Junior Medical Staff,etc.
• To liaise with consultantsregardingorder of daily operating lists and to produce and circulate to theatre staff, wardsetc
• To maintainweekly data collection of reports on patient cancellations ensuring new dates of admission areallocated
• Undertake the waiting list validation programme ensuring accurateand early identification of potential long waiters in line with UHL Policy
• Run off pre-admission no outcome report to ensure all patients were admitted and operatedon as expected
• To be responsible forensuring that the administrative procedure for admitting patients continues during periods of sickness and annual leave
• To provide cover for all Waiting List offices within the surgical directorate, during times of absence eg.holiday/sickness
This advert closes on Wednesday 18 Mar 2026