Customer Service Assistant
| Posting date: | 05 March 2026 |
|---|---|
| Hours: | Part time |
| Closing date: | 04 April 2026 |
| Location: | Aberystwyth, Ceredigion |
| Remote working: | On-site only |
| Company: | Clwb Golff Aberystwyth Golf Club Limited |
| Job type: | Permanent |
| Job reference: |
Summary
Aberystwyth Golf Club, designed by the legendary six times Open
Champion, Harry Vardon, is a well-established local golf club with a strong
and loyal membership. As well as providing regular golf for members, the
club hosts competitions, tournaments and social events throughout the
year. We also welcome visitors and external bookings for functions and
events.
The club is supported by a small team of staff and dedicated volunteers
who work together to ensure the smooth running of a busy and welcoming
community venue.
Salary / Hours of Work
£10.85 to £12.71 per hour (dependent on age)
Permanent role. Annualised hours contract.
6 hours/ 1 day per week during Autumn / Winter months and 24
hours / 3days per week during Spring / Summer months, including
some evening and weekends.
Responsibilities
This is a varied and hands-on role. The successful candidate will work
closely with the Office Manager and support volunteers to help ensure the
smooth day-to-day running of the club.
Welcome members, visitors and guests in a friendly and professional
manner
Respond to general enquiries in person, by phone and by email
Support the management of the online golf booking system
Allocate and organise golf buggy bookings
Assist with planning and delivering golf competitions and club
events
Process golf shop sales and help manage stock levels
Process card and cash payments and maintain accurate financial
records
Marketing
Support the Office Manager with social media posts
Help promote competitions, tournaments and club events
Assist with updating notices and promotional materials
Hospitality
Provide support behind the bar when required
Help with stock taking and ordering supplies
Assist during events and functions to ensure guests have a positive
experience
Housekeeping
Carry out light cleaning duties before, during and after events and
competitions
Help maintain a tidy and welcoming clubhouse environment
Green Skills Development
As part of this role, the successful candidate will develop practical green
skills within an office-based environment. This will include supporting
resource efficiency (reducing paper, energy and waste), promoting
sustainable purchasing and stock management, contributing to
environmentally responsible event planning, and helping monitor the
club’s internal sustainability actions. The role provides hands-on
experience of embedding sustainable practices into day-to-day
operations, building awareness and confidence in applying green
principles within a working organisation. Full training will be provided.
Desirable Experience
Experience in administration within a busy environment
Experience in retail and/or customer service
Confidence in dealing with a wide range of people
A practical and professional approach to resolving queries, problems
or complaints
Good organisational skills and attention to detail
Good IT skills (MS word and Excel) and confidence using online
systems
The ability to work flexibly and as part of a small team
Welsh language skills are preferable but not essential.
Equality Opportunities
Aberystwyth Golf Club is an equal opportunities employer. We are
committed to creating an inclusive and welcoming environment for all.
We actively welcome applications from people of all backgrounds,
including candidates who are disabled and those from minority
communities. All appointments will be made on merit.
How to Apply
This job is being supported by our recruitment partners as part of the Porth
Gwyrdd project. To apply, please send your CV by email to
secretary@aberystwythgolfclub.com
We look forward to receiving your application.
Champion, Harry Vardon, is a well-established local golf club with a strong
and loyal membership. As well as providing regular golf for members, the
club hosts competitions, tournaments and social events throughout the
year. We also welcome visitors and external bookings for functions and
events.
The club is supported by a small team of staff and dedicated volunteers
who work together to ensure the smooth running of a busy and welcoming
community venue.
Salary / Hours of Work
£10.85 to £12.71 per hour (dependent on age)
Permanent role. Annualised hours contract.
6 hours/ 1 day per week during Autumn / Winter months and 24
hours / 3days per week during Spring / Summer months, including
some evening and weekends.
Responsibilities
This is a varied and hands-on role. The successful candidate will work
closely with the Office Manager and support volunteers to help ensure the
smooth day-to-day running of the club.
Welcome members, visitors and guests in a friendly and professional
manner
Respond to general enquiries in person, by phone and by email
Support the management of the online golf booking system
Allocate and organise golf buggy bookings
Assist with planning and delivering golf competitions and club
events
Process golf shop sales and help manage stock levels
Process card and cash payments and maintain accurate financial
records
Marketing
Support the Office Manager with social media posts
Help promote competitions, tournaments and club events
Assist with updating notices and promotional materials
Hospitality
Provide support behind the bar when required
Help with stock taking and ordering supplies
Assist during events and functions to ensure guests have a positive
experience
Housekeeping
Carry out light cleaning duties before, during and after events and
competitions
Help maintain a tidy and welcoming clubhouse environment
Green Skills Development
As part of this role, the successful candidate will develop practical green
skills within an office-based environment. This will include supporting
resource efficiency (reducing paper, energy and waste), promoting
sustainable purchasing and stock management, contributing to
environmentally responsible event planning, and helping monitor the
club’s internal sustainability actions. The role provides hands-on
experience of embedding sustainable practices into day-to-day
operations, building awareness and confidence in applying green
principles within a working organisation. Full training will be provided.
Desirable Experience
Experience in administration within a busy environment
Experience in retail and/or customer service
Confidence in dealing with a wide range of people
A practical and professional approach to resolving queries, problems
or complaints
Good organisational skills and attention to detail
Good IT skills (MS word and Excel) and confidence using online
systems
The ability to work flexibly and as part of a small team
Welsh language skills are preferable but not essential.
Equality Opportunities
Aberystwyth Golf Club is an equal opportunities employer. We are
committed to creating an inclusive and welcoming environment for all.
We actively welcome applications from people of all backgrounds,
including candidates who are disabled and those from minority
communities. All appointments will be made on merit.
How to Apply
This job is being supported by our recruitment partners as part of the Porth
Gwyrdd project. To apply, please send your CV by email to
secretary@aberystwythgolfclub.com
We look forward to receiving your application.