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§ Provide care in line with Prestige Nursing & Care's policies and procedures.
§ Respect the individuality and confidentiality of each client, in line with data protection (GDPR) legislation.
§ Respect the client's independence and ensure the client has choice and control.
§ Follow the client's care plan, ensuring that the client's independence, privacy, dignity and respect is maintained at all times.
§ Supporting the client with daily living tasks in line with the care plan.
§ Supporting the client with personal care in line with their care plan, which could include:
§ Washing, showering, bathing
§ Dressing and undressing
§ Supporting with toileting needs, including catheter bags, stoma bags
§ Assisting with eating and drinking and food preparation (including food modifying where a person is identified as at risk of choking)
§ Administering medication.
§ Following appropriate training and where required, support clients to move as per the client's moving and assisting risk assessment, ensuring that correct moving and assisting techniques are used.
§ Following appropriate training and a successful competency assessed by the Branch Registered Nurse, perform delegated healthcare tasks.
§ Where indicated in the care plan, support the client to access community facilities, which may include shopping trips, swimming / hydrotherapy, attending medical appointments, social functions / activities etc.
§ Where indicated in the care plan, support the client with managing their finances, such as paying bills, shopping etc.
§ Write and maintain up to date daily care log reports, in line with the clients care plan.
§ Carry out their duties in line with the Health & Social Care Act (2012), Mental Capacity Act 2005 (England) and Adults with Incapacity Act 2000 (Scotland), Human Rights Act (1998) and the Equality Act (2010).
§ Where a client has been assessed with lacking capacity, ensure that where best interest decisions have been made, these are adhered to.
§ To be kind and courteous at all times.
§ Ensure the health, safety and welfare of the client, and yourself and other colleagues, in line with Health & Safety legislation.
§ Promote a healthy and safe working environment, reporting and health & safety concerns / issues to the Branch immediately.
§ Raise any safeguarding concerns immediately to the Branch.
§ Following training and a successful competency assessment, ensure mediation is administered as per the client's MAR (Medication administration record) charts.
§ Ensure MAR (Medication administration record) charts are completed fully and legibly, where there are any anomalies in the record, ensure these are raised immediately to the Branch.
§ Report any accidents, incidents, near misses immediately to the Branch.
§ Utilise the Branch out of hours (on call) where required to escalate any concerns or issues.
§ Maintain regular communication with their Branch Manager, Care Planner and other key contacts outlined by the branch.
§ To monitor and action training renewals as required by following expiry dates on the team portal.
§ Attend branch team meetings at least twice a year.
§ Participate in supervision at least four times a year.
§ Co-operate with the business in investigations, which may include attending an investigation meeting.
§ Communicate effectively and clearly to promote understanding.
§ To report any changes to health or needs of the client to the Branch immediately, where requested to contact the GP / other healthcare professionals.
§ To work in a collaborative and co-operative manner with all health care professionals involved in the provision of care and to recognise and respect their contributions within the care team.
§ Ensure the gifts policy is adhered to, and where offered a gift (regardless of value), this is reported to the Branch Manager.
§ Promote the values of the business.
§ Support the business Sustainability strategy by promoting recycling, reducing energy consumption and efficiency.
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