Communications Manager
| Posting date: | 05 March 2026 |
|---|---|
| Salary: | £57,569.74 to £58,569.74 per year |
| Hours: | Full time |
| Closing date: | 04 April 2026 |
| Location: | LONDON , SW1H 9AJ. |
| Company: | Gov Facility Services Limited |
| Job type: | Permanent |
| Job reference: | 2768_1772721514 |
Summary
Communications Manager
Salary: £57,569.74
Location: Remote-based with some travel Hours:
Full-time (39 hours p/w), permanent
We are looking for an experienced, proactive and highly organised Communications Manager to provide operational leadership across our day-to-day communications activity. This role combines clear, high-quality content creation with structured, process-driven planning, ensuring that all communications are timely, coherent and aligned to GFSL's strategic priorities.
You will operate within the framework set by the Head of Employee Engagement & Communications, using your judgement to manage delivery across channels, triage requests, advise on messaging, and escalate high-risk or strategic matters as needed.
This role is ideal for someone who enjoys:
· Bringing structure and pace to communications activity.
· Planning and sequencing messages intelligently.
· Coordinating contributors and maintaining project momentum.
· Refining and improving operational processes.
· Balancing writing with influencing, advising and problem-solving.
Our frontline workers are unsung heroes. Your work will support their recognition and wellbeing, playing a part in safe and efficient service delivery within prisons. This is meaningful, socially important work that contributes to prisoner rehabilitation and public safety. As GFSL moves through significant organisational change (including PTP), you'll contribute to clear, well-governed change communications - developing experience that is both highly valuable and highly transferable.
Key responsibilities
· Provide operational leadership across day-to-day communications.
· Deliver and refine multi-channel comms plans.
· Draft, commission and produce high-quality written content.
· Use analytics to improve channel planning and impact.
· Maintain brand alignment, tone and consistency.
· Develop processes, guidance and templates to strengthen comms governance.
· Triage and prioritise requests, keeping activity on track.
· Build strong relationships with stakeholders and secure timely inputs.
· Provide supervision and guidance to the Communications Co-ordinator.
· Oversee external, owned channels within strategic parameters.
About you
You will bring:
· 5+ years' experience in internal/corporate communications in a complex environment.
· Strong project management, prioritisation and stakeholder-influencing skills.
· Confidence in shaping messaging and advising on risks.
· Experience building and delivering multi-channel plans.
· Excellent writing, editing and story-capture skills.
· A proactive, organised, enterprising approach.
· Values that align with GFSL: Do the right thing, One Team, Pride in People.
Location & benefits
· Remote-first, with occasional travel to London/Sheffield and ad hoc site visits.
· 25 days annual leave + bank holidays.
· Access to EAP, private GP consultations and other wellbeing benefits.
· Death in Service (4x salary).
· Financial reward schemes and retailer discounts.
Our commitment
Our People Strategy places Employee Experience at the heart of everything we do. GFSL is a Disability Confident Level 2 employer. We welcome applications from people who will help us build a culture focused on wellbeing, ED&I and Doing the Right Thing.
How to apply
In the first instance, review the full job description. Initial applications require a CV and covering letter highlighting relevance for the role.
Shortlisted applicants will be invited to:
1. A 30-minute informal conversation with the Hiring Manager to ensure mutual understanding of the role, before being asked to:
2. Complete a written task (1 week to complete),
3. Attend a formal interview via MS Teams.
Please apply via the GFSL Careers website. Strictly no agencies.
Future Plans: Property Transformation Programme (PTP)
GFSL has been notified by its shareholder (MoJ) that the provision of FM Services will in future be delivered by the private sector. This means that following a successful procurement process, GFSL's services will complete transfer to a private sector provider/providers no sooner than August 2027.
Proud member of the Disability Confident employer scheme