Property Management Officer
| Posting date: | 05 March 2026 |
|---|---|
| Salary: | £35,520 to £38,256 per year |
| Hours: | Full time |
| Closing date: | 27 March 2026 |
| Location: | Sutton, London |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | London Borough of Sutton |
| Job type: | Permanent |
| Job reference: | 3980 |
Summary
About the Role and our Ideal Candidate
Has knowledge of homelessness legislation (Housing Act 1996 Parts VI & VII) and welfare benefits
Can manage a varied caseload and work under pressure to deadlines
Is confident working with vulnerable households and managing challenging situations
Has strong communication, negotiation and problem-solving skills
Can build effective relationships with landlords, agents and partner organisations
Has good IT skills and attention to detail in record keeping
Is committed to delivering high quality, customer-focused services
About Us
Allocating temporary accommodation in line with legislation and suitability requirements
Procuring accommodation from landlords, hotels and agents within agreed cost limits
Inspecting properties, managing voids and ensuring health & safety compliance
Supporting households to move into longer-term housing options, including private rented accommodation
Liaising with landlords and providers to resolve repairs and tenancy issues
Conducting viewings and property visits (including lone working)
Preparing decision letters and maintaining accurate case records
Working to service targets and statutory obligations under the Housing Act 1996
Has knowledge of homelessness legislation (Housing Act 1996 Parts VI & VII) and welfare benefits
Can manage a varied caseload and work under pressure to deadlines
Is confident working with vulnerable households and managing challenging situations
Has strong communication, negotiation and problem-solving skills
Can build effective relationships with landlords, agents and partner organisations
Has good IT skills and attention to detail in record keeping
Is committed to delivering high quality, customer-focused services
About Us
Allocating temporary accommodation in line with legislation and suitability requirements
Procuring accommodation from landlords, hotels and agents within agreed cost limits
Inspecting properties, managing voids and ensuring health & safety compliance
Supporting households to move into longer-term housing options, including private rented accommodation
Liaising with landlords and providers to resolve repairs and tenancy issues
Conducting viewings and property visits (including lone working)
Preparing decision letters and maintaining accurate case records
Working to service targets and statutory obligations under the Housing Act 1996