Care Navigator
| Posting date: | 05 March 2026 |
|---|---|
| Salary: | £12.71 per hour |
| Additional salary information: | £12.71 an hour |
| Hours: | Full time |
| Closing date: | 13 March 2026 |
| Location: | Milton Keynes, MK4 4EN |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A0564-26-0001 |
Summary
Primary Responsibilities The following are the core responsibilities of the Care Navigator. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: Maintaining and monitoring the practice appointment system Process personal, telephone and e-requests for appointments Answer incoming phone calls, transferring calls or dealing with the callers request appropriately Signpost patients to the correct service Initiating contact with and responding to, requests from patients, team members and external agencies Photocopy documentation as required Data entry of new and temporary registrations and relevant patient information as required Input data into the patients healthcare records as necessary Distribute forms to the administrative team Manage all queries as necessary in an efficient manner Maintain a clean, tidy, effective working area at all time General filing and organisation of patient records Monitor and maintain the reception area and notice boards Support all clinical staff with general tasks as requested Dealing with tasks Scanning of patient related documentation and attaching scanned documents to patients healthcare records Complete opening and closing procedures in accordance with the duty rota