Reception Co-ordinator | Central London Community Healthcare NHS Trust
| Posting date: | 05 March 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £30,546 - £32,207 per annum, inclusive of HCAS |
| Hours: | Full time |
| Closing date: | 04 April 2026 |
| Location: | London, W10 6DZ |
| Company: | Central London Community Healthcare NHS Trust |
| Job type: | Permanent |
| Job reference: | 7850502/824-INNER-7727170-A |
Summary
We are seeking an enthusiastic, adaptable and dynamic Reception Coordinator to join our Inner Division Walk in Centres Division. The ideal candidate will be a motivated individual with a passion for delivering compassionate and efficient care to our patients. In addition to direct patient interaction, you will play a key role in supporting your team to ensure that service needs are met consistently across the division.
As a Reception Coordinator, you will not only manage patient-facing duties but also oversee and guide your team to maintain high standards of service delivery. This is an exciting opportunity to make a real impact on patient experience while fostering a collaborative and positive work environment.
• Warmly welcome patients, carers, staff and visitors, ensuring they are directed to the appropriate departments and services
• Accurately book patient appointments, prioritising based on urgency and patient needs
• Ensure all patients are treated with dignity and respect, maintaining confidentiality and delivering sensitive information with tact and professionalism
• Play an active role in enhancing the overall patient experience by contributing to continuous improvements in service delivery
• The role is varied and includes a mix of reception duties and administrative responsibilities, with opportunities to take on leadership tasks as required.
We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us.
What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From new born health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life’s most important moments.
Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide.
We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care.
Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trust’s values of Accountability, Inclusion, Compassion, and Empowerment.
This advert closes on Thursday 19 Mar 2026