Information & Advice Manager
| Posting date: | 05 March 2026 |
|---|---|
| Salary: | £17,375.90 per year |
| Hours: | Part time |
| Closing date: | 26 March 2026 |
| Location: | South Gloucestershire, South West England |
| Remote working: | On-site only |
| Company: | Age UK South Gloucestershire |
| Job type: | Permanent |
| Job reference: | 090326 |
Summary
Age UK South Gloucestershire are a local independent charity providing free, confidential and impartial information and advice on a range of issues relating to older people and those who care for and support them. Our Information & Advice service is part of a range of services we offer as part of our aim to make South Gloucestershire a county where older people feel empowered, respected, connected and enabled to make the very best of later life in communities that truly value, support and welcome them.
We are looking for a passionate person who wishes to make a significant, positive difference to older people’s lives by providing strong, collaborative, supportive leadership to a small team. Previous experience in information and advice provision and knowledge of welfare benefits for older people is crucial as the Manager will focus on ensuring consistent quality advice in accordance with our quality standards.
If you have excellent IT skills, are a good communicator and have up-to-date knowledge and understanding of current welfare benefits relevant to older people; we would like to hear from you.
Our Information and Advice service is currently open to the public Monday to Thursday, 9:30 am until 2:00 pm; as such, these will be core hours of the role. Beyond this, hours are flexible and will be negotiated with the appointed candidate.
Age UK South Gloucestershire offers a generous benefits package, and the charity is committed to equalities, diversity and inclusion and therefore encourages applications from all sectors of the community.
If that person could be you, download an application pack from our website: www.ageuksouthglos.org.uk. Applications must be made using the form on our website and completed application forms should be returned to hr@ageuksouthglos.org.uk.
Applications will not be accepted when submitted via agencies or other recruitment platforms. Closing date: 8 am on Thursday 26th March 2026 Interviews within 2 weeks
We are looking for a passionate person who wishes to make a significant, positive difference to older people’s lives by providing strong, collaborative, supportive leadership to a small team. Previous experience in information and advice provision and knowledge of welfare benefits for older people is crucial as the Manager will focus on ensuring consistent quality advice in accordance with our quality standards.
If you have excellent IT skills, are a good communicator and have up-to-date knowledge and understanding of current welfare benefits relevant to older people; we would like to hear from you.
Our Information and Advice service is currently open to the public Monday to Thursday, 9:30 am until 2:00 pm; as such, these will be core hours of the role. Beyond this, hours are flexible and will be negotiated with the appointed candidate.
Age UK South Gloucestershire offers a generous benefits package, and the charity is committed to equalities, diversity and inclusion and therefore encourages applications from all sectors of the community.
If that person could be you, download an application pack from our website: www.ageuksouthglos.org.uk. Applications must be made using the form on our website and completed application forms should be returned to hr@ageuksouthglos.org.uk.
Applications will not be accepted when submitted via agencies or other recruitment platforms. Closing date: 8 am on Thursday 26th March 2026 Interviews within 2 weeks