Head of Non-Marine Claims
| Posting date: | 04 March 2026 |
|---|---|
| Salary: | £75,000.0 to £100,000.0 per year |
| Additional salary information: | Between £75,000 - £100,000 (DOE) |
| Hours: | Full time |
| Closing date: | 11 March 2026 |
| Location: | City of London, London, EC2V 3DN |
| Company: | Hays Specialist Recruitment |
| Job type: | Permanent |
| Job reference: | 4776596_1772644601 |
Summary
Your new company
An established and expanding Lloyd's Insurance Broker is seeking a senior claims professional to lead its Non‑Marine Claims function.
The organisation is experiencing significant growth within its Property and Casualty portfolio, particularly across North American open‑market business, and is investing in the development of its leadership structure to support this expansion. The environment is professional, collaborative and offers clear opportunities for long‑term progression.
Your new role
You will take responsibility for leading the Non‑Marine Claims area, with a primary focus on managing a portfolio of North American Property and Casualty open‑market claims, including complex and high‑value losses.
You will act as the senior technical referral point, overseeing coverage analysis, liability decisions and settlement strategy. The role also involves refining claims processes, producing MI and reporting for senior stakeholders, and working closely with brokers, underwriters and external experts. As the portfolio continues to grow, you will play an integral part in shaping the future claims structure, with the opportunity to build and lead a team.
What you'll need to succeed
To be successful, you will bring strong Property and Casualty claims experience, ideally gained within the London Market. Experience handling North American open‑market claims will be highly advantageous. You may already be leading a claims team, or you may be an experienced Senior Claims Advocate seeking your first step into leadership.
In either case, you will need strong technical capability, excellent communication skills and the confidence to work autonomously. A proactive approach, the ability to influence stakeholders, and a desire to contribute to a growing function are essential.
What you'll get in return
You will receive a competitive salary ranging from £75,000 to £100,000 depending on experience, along with a comprehensive benefits package.
The organisation offers a hybrid working model, requiring three days per week in the London office, and provides a supportive and growth‑focused environment. This is an excellent opportunity to take on meaningful responsibility, shape a developing function and progress into wider leadership as the business continues to expand.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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