ER Implementation Coordinator

Posting date:	04 March 2026
Salary:	£14.12 per hour
Additional salary information:	14.12 (inclusive of holiday)
Hours:	Full time
Closing date:	18 March 2026
Location:	Birmingham, West Midlands, B11BA
Company:	Hays Specialist Recruitment
Job type:	Temporary
Job reference:	4776624_1772644263

Summary

Your new company
You will be joining Birmingham City Council, who are embarking on a major organisation‑wide Employee Relations (ER) implementation programme. With a high volume of training sessions being delivered, the ER Implementation Lead requires strong project and administrative support to ensure the programme runs smoothly and efficiently.

Your new role

In this role, you will provide essential administrative and coordination support to enable the smooth delivery of the Council's ER training rollout. You will work closely with the ER Implementation Lead, supporting logistics, communications, and the accuracy of training data for multiple sessions. You will play a key part in keeping this large‑scale programme organised and ensuring participants receive timely, clear information.
Key responsibilities include:

- Managing room bookings, session changes, and workshop logistics
- Issuing confirmations, handling cancellations, and coordinating rescheduled sessions
- Sending follow‑up communications and tracking attendee actions
- Pulling and formatting data using Microsoft Forms and updating records in Excel
- Providing general administrative support across the ER implementation project

3‑month Assignment
Hybrid
£14.12 per hour (inclusive of holiday pay)

What you'll need to succeed

- Strong administrative and coordination experience within a busy or project‑driven environment- Excellent organisational skills and the ability to manage multiple priorities
- Confident user of Microsoft Forms and Excel
- Strong communication skills, particularly when dealing with large groups of attendees
- Ability to work independently and take initiative in a fast‑paced programme
- A proactive, detail‑focused approach to managing data and documentation

What you'll get in return
- £14.12 per hour (inclusive of holiday pay)- Hybrid working
- Experience contributing to a major organisational change programme at Birmingham City Council
- The opportunity to develop project coordination and ER implementation experience
- A varied and impactful role supporting a high‑profile programme

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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