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Administration Support Officer

Job details
Posting date: 04 March 2026
Salary: £24,937.00 to £26,598.00 per year
Additional salary information: £24937.00 - £26598.00 a year
Hours: Full time
Closing date: 18 March 2026
Location: North Shields, NE29 8NH
Company: NHS Jobs
Job type: Permanent
Job reference: C9319-26-0251

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Summary

Maintenance and development of data base systems. Collation of information for statistics. Efficient processing of all occupational therapy referrals, appointments on the Patient Administration System and SYSTMONE. Good IT and keyboard skills and a thorough working knowledge of the Patient Administration System (PAS), SYSTMONE, Excel and e-referral and health roster/ESR. To act as the first point of contact for interventions between the Trust and patients for the booking of occupational therapy outpatient services, ensuring patients are given accessible information and choice. Efficient processing of all occupational therapy referrals, appointments on the Patient Administration System and SYSTMONE. Efficient processing of patient letters. Ensuring accurate entering of patient data on the Patient Administration System, SYSTMONE and Excel. Ensuring accurate and timely filing and retrieval of patients occupational therapy records, and hospital case notes. To book interpreters where necessary for patients attending outpatient clinics and if necessary request appointment letters to be translated. For more information please review the Job Description.

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