Events and Marketing Co-ordinator
| Posting date: | 04 March 2026 |
|---|---|
| Salary: | £27,485.00 to £30,162.00 per year |
| Additional salary information: | £27485.00 - £30162.00 a year |
| Hours: | Full time |
| Closing date: | 25 March 2026 |
| Location: | Manchester, M20 4BX |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9413-26-0168 |
Summary
DUTIES AND RESPONSIBILITIES Marketing Maintaining customer relationship management database Creation of event registration webpages Creation of promotional materials (flyers, emails and webpages) using software Create and maintain content for the departments social media channels. Undertake market research and competitor analysis related to events programme. Coordinate marketing campaigns (post, email, social, phone and print advertising) Advertise events on external websites. Attending exhibitions and events to network and raise awareness of the institute. Collate and track key analytical marketing data that can be shared with the team. Producing of monthly marketing analytical reports Produce schedule of marketing activity across calendar year to highlight all national days and key campaigns Proactively engage with other teams across the Institute to assist them with any marketing activities and queries Training of new starters within the team on CRM system and media platforms Reviewing of marketing processes to ensure clear guidelines and consistency for the team to follow Assistance on site with any filming or production associated with an event. Work with Senior Coordinators and Business Manager to identify annual marketing KPIs and objectives. Record keeping Maintain records to ensure that marketing activity is managed effectively and analysed appropriately. To update, input and maintain relevant databases to support events, marketing and communications activities, including distribution lists, to ensure that work to support brand and reputation reaches stakeholders promptly and effectively. Input data and maintain accurate records in relation to raising invoices, credit card payments and cheques, ensuring a high level of accuracy. Ensure all event registration processes are up to date and accurate. Ensure General Data Protection Regulation (GDPR) is adhered to throughout all activity. Communication To be the first point of contact (telephone, direct and written) within the team. Responding to enquiries from colleagues and external organisations, in a professional, timely and customer-focused manner Escalate issues or concerns as appropriate. Attend and contribute to team meetings for the purpose of reviewing marketing activity and sharing general information. Frequent phone, face to face and email communication is required to liaise with stakeholders. Be a representative for the Institute, maintaining high quality standards and customer service. Update the team on all marketing related activities in weekly marketing meeting. Liaise with Christie web team to keep up to date with new requirements and regulations. Liaise with internal teams regularly to recognise new marketing opportunities and updates. Provide expert advice to key stakeholders within a marketing capacity to help them achieve their objectives. General Communicate with colleagues in a clear concise manner. Take a proactive attitude to your personal development and attend relevant mandatory training updates. Attend meetings and follow up on action points. Undertake identified administrative duties commensurate with the level of the post. Work flexibly around the business needs of the service, to include early mornings, evenings, and weekends on an ad hoc basis. Support with the delivery of events as required. OTHER; Analytics and Strategic PlanningA crucial part of this role involves collating and tracking key analytical marketing data that can be shared with the team. You'll produce marketing analytical reports that provide insights into campaign performance and engagement metrics. You'll also produce a comprehensive schedule of marketing activity across the calendar year, highlighting all national awareness days and key campaigns, enabling the team to plan proactively and maximise promotional opportunities.Team Collaboration and SupportThe post holder will proactively engage with other teams across the Institute to assist them with marketing activities and queries. You'll update the team on all marketing-related activities in weekly marketing meetings and attend team meetings to review marketing activity and share general information. Communications and Customer ServiceAs the first point of contact within the team for telephone, direct, and written enquiries, you'll respond to questions from colleagues and external organisations in a professional, timely, and customer-focused manner. Frequent phone, face-to-face, and email communication is required to liaise with stakeholders effectively. You'll represent the Institute at all times, maintaining high-quality standards and excellent customer service. Knowing when to escalate issues or concerns to senior colleagues is an important aspect of this role, demonstrating good judgment and effective communication skills. Record Keeping and Financial AdministrationYou'll maintain comprehensive records to ensure that marketing activity is managed effectively and analysed appropriately. The role involves inputting data and maintaining accurate records in relation to raising invoices and credit card payments, ensuring a high level of accuracy in all financial administration tasks. Your attention to detail will be essential in maintaining the integrity of our data and supporting smooth operational processes.