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Team Leader

Job details
Posting date: 04 March 2026
Hours: Full time
Closing date: 03 April 2026
Location: Coventry, West Midlands, CV3 1JL
Company: The Housing Network
Job type: Permanent
Job reference: AOPC033_1772625575

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Summary

Team Leader (Support Worker)

£32,000 per annum

We are the Housing Network (THN), a purpose-led organisation working in partnership with the YMCA to support our communities. We are in an exciting period of growth and are looking for experienced and passionate people to help us support vulnerable individuals and families experiencing homelessness.

Are you an experienced Team leader, looking to join at an exciting time of growth and be part of our existing service in Coventry. If you have experience leading a team, have a strong background in providing trauma informed support and are passionate about supporting vulnerable people and want to help us shape and create a great service for those who need us most, this could be the role for you!

  • Looking for an opportunity to use your skills, experience and commitment to transform the lives of highly vulnerable people
  • Highly experienced working with individuals facing homelessness and/or people struggling with mental-health, substance misuse, a history of offending and other complex needs


What you'll be doing

  • Ensure you and your team employ a strength-based and trauma-informed approach to building trusting relationships with residents, using that to help create accurate, realistic and meaningful (outcome focused) support plans.
  • Support the Supported Housing Manager to administer an effective high-performance culture through regular 1:1s, objective setting and appraisals, providing additional support where necessary to overcome challenges and barriers.
  • Manage a caseload of residents in an effective way to ensure all residents receive and engage with appropriate amounts and types of support for their needs.
  • Support residents to understand and complete tenancy documentation, understand their benefits and identify knowledge gaps which can be added into support plans for future engagement.
  • Uphold high levels of safeguarding awareness and protection for individuals, residents, colleagues and the wider community.

What you'll receive

  • Salary - £32,000
  • 31 days of annual leave
  • 41 hours of training
  • On-site parking
  • Blue Light Card
  • Referral programme

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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