Care Navigator (Receptionist)
| Posting date: | 04 March 2026 |
|---|---|
| Salary: | £12.65 per hour |
| Additional salary information: | £12.65 an hour |
| Hours: | Full time |
| Closing date: | 15 March 2026 |
| Location: | Doncaster, DN7 4BY |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A5620-26-0002 |
Summary
Job Summary (Receptionist / Care Navigator) An exciting opportunity has arisen to join the reception and care navigation team at Dunsville Medical Centre, Doncaster. You will provide face-to-face and telephone support to our patients, working alongside our friendly reception, administrative and clinical teams to ensure patients receive the best possible experience. The ideal candidate will have a wider knowledge (or happy to learn) of general practice and the associated administrative roles. We would like applicants to use NHS jobs to apply however you maycontact the practice for an informal conversation if you require more information. Main Duties of the Job The primary responsibilities of this role include: Providing care navigation, including assisting patients to access the most appropriate service. Booking appointments, managing triage requests and guiding patients through practice processes. Processing repeat prescription requests and handling general patient enquiries. Carrying out general office and administrative duties, including filing, photocopying, scanning and dealing with incoming correspondence. Supporting the wider reception and clinical team to ensure smooth day-to-day running of the practice. About the Organisation Dunsville Medical Centre is a long established, busy GP practice providing high quality care to our local community. Our team works hard to maintain excellent patient service, whilst supporting one another in a positive, friendly, and collaborative working environment. We place strong emphasis on staff wellbeing, teamwork and professional support, ensuring every team member feels valued and able to contribute to the smooth running of the practice. Interested? We welcome applications from individuals with strong communication skills, excellent customer service experience, and the ability to remain organised in a busy environment. Prior GP experience would be beneficial. For an informal discussion or to find out more about the role, please contact the surgery https://dunsvillemedicalcentre.nhs.uk/