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Patient Services Team

Job details
Posting date: 04 March 2026
Salary: £12.21 per hour
Additional salary information: £12.21 an hour
Hours: Full time
Closing date: 01 August 2026
Location: Burgess Hill, RH15 0EF
Company: NHS Jobs
Job type: Permanent
Job reference: A3014-26-0001

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Summary

Key Responsibilities and Accountabilities Manage multiple and sometimes conflicting priorities in a calm and organised manner. Adhere to practice protocols when prioritising work and responding to patient needs. Communicate clearly, courteously, and professionally with patients, colleagues, and external professionals. Develop and maintain positive working relationships across all levels of the organisation. Demonstrate initiative and the ability to work independently while remaining a strong team player. Maintain focus, accuracy, and professionalism in all aspects of the role. Ensure compliance with Data Protection and Information Governance requirements. Demonstrate proficient keyboard and IT skills to support accurate data entry and communication. Communication and Working Relationships The post holder must demonstrate excellent interpersonal and communication skills and build effective working relationships with: Patients and their families Clinical and administrative colleagues External healthcare professionals across primary and secondary care

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