15449 - Operational Support Administrator
| Posting date: | 04 March 2026 |
|---|---|
| Salary: | £25,582 per year |
| Hours: | Full time |
| Closing date: | 23 March 2026 |
| Location: | DL1 4WB |
| Remote working: | On-site only |
| Company: | Ministry of Justice |
| Job type: | Permanent |
| Job reference: | 15449 |
Summary
Job Summary
Provision of an efficient and effective support function to the PDS.
Key Responsibilities:
· Provide high quality and timely Customer Service to internal and external customers, supporting the PDS at a National level;
· Champion Lexcel compliance, undertake quality checks and support the teams to deliver a quality service;
· Manage financial processes, to help ensure the PDS delivers the best value for money we can;
· Support our site leads with Facilities Management, Business Continuity and Health & Safety;
· Be an effective team member who works flexibly and collaboratively to deliver operational support;
· Contribute personally to the continuous improvement of PDS service and the development of PDS as a great place to work.
Essential Criteria:
· Excellent Microsoft Word and Excel skills
· Outstanding customer service and communication skills
· Experience of following processes, meeting deadlines and producing high quality work
· Ability to manage multiple activities
· Organisational skills
· Attention to detail
· Ability to multi task
· Motivated and able to work as a team and individually
Note: This job is based in Darlington and is not suitable to be carried out remotely
Provision of an efficient and effective support function to the PDS.
Key Responsibilities:
· Provide high quality and timely Customer Service to internal and external customers, supporting the PDS at a National level;
· Champion Lexcel compliance, undertake quality checks and support the teams to deliver a quality service;
· Manage financial processes, to help ensure the PDS delivers the best value for money we can;
· Support our site leads with Facilities Management, Business Continuity and Health & Safety;
· Be an effective team member who works flexibly and collaboratively to deliver operational support;
· Contribute personally to the continuous improvement of PDS service and the development of PDS as a great place to work.
Essential Criteria:
· Excellent Microsoft Word and Excel skills
· Outstanding customer service and communication skills
· Experience of following processes, meeting deadlines and producing high quality work
· Ability to manage multiple activities
· Organisational skills
· Attention to detail
· Ability to multi task
· Motivated and able to work as a team and individually
Note: This job is based in Darlington and is not suitable to be carried out remotely