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Senior Systems Administrator

Job details
Posting date: 04 March 2026
Salary: £48,822.00 to £56,535.00 per year
Hours: Full time
Closing date: 17 March 2026
Location: LA1 4YW
Company: Lancaster University
Job type: Permanent
Job reference: 0138-26

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Summary

Role Overview

We are seeking an experienced and proactive Senior Systems Administrator to be part of the support and service management team of our Office 365 ecosystem. The service includes Teams, Email, Teams Telephony, EntraAD, Azure, and associated services. This role also oversees the support of secondary web systems (WordPress and related infrastructure) and identity/access control services.

You will manage a small team of systems administrators and act as a key escalation point for service issues, roadmap planning, and stakeholder integration.

Key Responsibilities
  • Office 365 & Azure Administration
    1. Daily support and administration of Office 365 services including Teams, OneDrive, EntraAD and Azure
    2. Manage service changes and small-scale projects across 365 and Azure platforms
    3. Act as a backup for other Office 365 specialists within the team including SharePoint and Exchange
  • Service Management & Stakeholder Engagement
    1. Lead service management for Teams, Teams Telephony, and Azure
    2. Maintain communication channels for support teams using 365 services
    3. Advise the Delivery Manager (Platform) and ISS stakeholders on strategic changes and roadmap developments
  • Web Systems & Identity Management
    1. Oversee secondary web systems including WordPress and related infrastructure
    2. Manage identity and access control systems across supported platforms
  • Team Leadership
    1. Line manage two Grade 7 Systems Administrators
    2. Provide day-to-day oversight, performance reporting, and service delivery leadership
    3. Ensure high standards of service management and continuous improvement

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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