Home Quality Assessor
| Posting date: | 03 March 2026 |
|---|---|
| Salary: | £42,521 per year |
| Hours: | Full time |
| Closing date: | 02 April 2026 |
| Location: | King's Lynn, Norfolk |
| Remote working: | Hybrid - work remotely up to 5 days per week |
| Company: | Freebridge Community Housing |
| Job type: | Permanent |
| Job reference: |
Summary
As a Home Quality Assessor, you’ll be at the forefront of elevating the quality and safety of homes across West Norfolk—playing a direct role in improving residents’ daily lives. This is a hands on, field based role where your technical expertise genuinely matters: you’ll investigate property condition issues, diagnose damp and mould at root cause, assess compliance risks through HHSRS, and provide the insight that shapes long term investment decisions. Every assessment you complete helps ensure our homes are safe, compliant and future proof, and your recommendations will directly influence how we prioritise funding across our stock.
You’ll also work closely with colleagues in Asset Data, Investment and Sustainability, informing energy efficiency planning, major works programmes and improvements aligned to new legislation and resident needs. If you enjoy varied, meaningful work—balancing technical surveying with real human impact—this role gives you autonomy, trust and the opportunity to see the outcomes of your expertise first hand. It’s an exciting time to join Freebridge as we modernise our asset strategy, strengthen our data and invest in safer, healthier homes for the long term.
Interested? Apply now or contact Tom Dyson confidentially via LinkedIn, phone, or email:
Phone: 0300 373 4298
Email: tom.dyson@freebridge.org.uk
What you’ll be doing:
• Carrying out detailed property inspections including Stock Condition Surveys, HHSRS assessments, and Damp, Mould & Condensation diagnostics.
• Producing clear, accurate reports on component condition, compliance issues and recommended remedial actions.
• Working with Asset Data, Asset Investment and Retrofit colleagues to inform long-term investment decisions.
• Ensuring any urgent or high-risk defects are escalated and resolved within required timescales.
• Maintaining accurate digital survey records and contributing to improvements in asset data quality.
• Delivering a high performing, customer centric service to residents.
What we’re looking for:
To be successful with your application, you’ll need to show that you meet the following essential criteria:
• Strong technical knowledge of building construction, pathology, and regulatory requirements including Decent Homes and HHSRS.
• Experience delivering stock condition and/or compliance surveys in housing or property environments.
• Excellent communication, strong organisation and the ability to manage your own programme of work.
• Relevant technical qualification, or equivalenet working experience.
What’s in it for you?
At Freebridge, we’re appreciative of our team and we believe in empowering you to achieve your aspirations and dreams, both in your work and in your life. To help you achieve your goals, we offer a variety of core, including:
• Generous Holiday Leave: 25 days plus bank holidays, increasing to 30 days after 5 years of service
• Hybrid Working: Up to 2 days working from home
• Exclusive Employee Discounts: Access amazing deals through our Reward Gateway
• Comprehensive Leave Policies:
o Maternity Leave – 6 months full pay
o Paternity Leave – 2 weeks full pay
o Carers Leave
o Charitable Leave – 1 day per year
• Pension Scheme:
o Automatic enrolment from day one with Royal London
o Contributions start at 3% (employee) and 6% (employer)
o After probation, Freebridge doubles your contributions up to 6% employee / 12% employer
• Health & Wellbeing Support:
o Smart Health App – 24/7 GP access
o Physio and counselling provision when required
o Employee Assistance Programme
• Additional Perks:
o Discounted gym membership with Alive Leisure
• Eye care vouchers for Specsavers
• Professional memberships paid for
• Generous sick pay allowance
• Free tea & coffee
• Parking paid for (permit or reimbursement)
• Home desk setup for hybrid workers
• Loyalty rewards: £50 every 5 years of service
Diversity & Inclusion
At Freebridge, diversity isn’t just a value—it’s a vital part of who we are. We’re committed to creating a workplace where everyone feels they belong, and where every voice is heard, respected, and valued. We believe that embracing different backgrounds, experiences, and perspectives drives innovation and helps us better serve our communities.
We are proud to foster an inclusive environment that empowers all colleagues to thrive. We ensure equal opportunities for everyone, regardless of age, disability, gender identity, race, religion or belief, sexual orientation, or any other protected characteristic. Discrimination has no place here.
As part of our inclusive recruitment process, we’re happy to make reasonable adjustments to support candidates in performing at their best. We also offer accessibility tours to help ensure a welcoming and comfortable experience from the very beginning.
Further Information
More information can be found below:
• Careers: https://www.freebridge.org.uk/who-we-are/jobs
• Meet our board: https://www.freebridge.org.uk/who-we-are/our-board
• About us: https://www.freebridge.org.uk/who-we-are/about
• Policy statements: https://www.freebridge.org.uk/who-we-are/our-policies
Compliance
Your application will go through the following stages of assessment:
1. Pre-screening - We will check that your CV meets the essential/eligibility criteria listed in the Skills & Experience section of this advert. On your CV, please clearly show how you meet the criteria above
2. CV Review - Your CV, supporting documents and qualification notes will be reviewed by Freebridge hiring managers to determine eligibility for interview
3. Interview - If invited to interview, you'll be assessed against the sift categories in the Skills & Experience section of this advert
4. Feedback - Feedback will be provided post-interview. If successful, your application will be considered for offer. Please note feedback will only be provided if you attend an interview
You’ll also work closely with colleagues in Asset Data, Investment and Sustainability, informing energy efficiency planning, major works programmes and improvements aligned to new legislation and resident needs. If you enjoy varied, meaningful work—balancing technical surveying with real human impact—this role gives you autonomy, trust and the opportunity to see the outcomes of your expertise first hand. It’s an exciting time to join Freebridge as we modernise our asset strategy, strengthen our data and invest in safer, healthier homes for the long term.
Interested? Apply now or contact Tom Dyson confidentially via LinkedIn, phone, or email:
Phone: 0300 373 4298
Email: tom.dyson@freebridge.org.uk
What you’ll be doing:
• Carrying out detailed property inspections including Stock Condition Surveys, HHSRS assessments, and Damp, Mould & Condensation diagnostics.
• Producing clear, accurate reports on component condition, compliance issues and recommended remedial actions.
• Working with Asset Data, Asset Investment and Retrofit colleagues to inform long-term investment decisions.
• Ensuring any urgent or high-risk defects are escalated and resolved within required timescales.
• Maintaining accurate digital survey records and contributing to improvements in asset data quality.
• Delivering a high performing, customer centric service to residents.
What we’re looking for:
To be successful with your application, you’ll need to show that you meet the following essential criteria:
• Strong technical knowledge of building construction, pathology, and regulatory requirements including Decent Homes and HHSRS.
• Experience delivering stock condition and/or compliance surveys in housing or property environments.
• Excellent communication, strong organisation and the ability to manage your own programme of work.
• Relevant technical qualification, or equivalenet working experience.
What’s in it for you?
At Freebridge, we’re appreciative of our team and we believe in empowering you to achieve your aspirations and dreams, both in your work and in your life. To help you achieve your goals, we offer a variety of core, including:
• Generous Holiday Leave: 25 days plus bank holidays, increasing to 30 days after 5 years of service
• Hybrid Working: Up to 2 days working from home
• Exclusive Employee Discounts: Access amazing deals through our Reward Gateway
• Comprehensive Leave Policies:
o Maternity Leave – 6 months full pay
o Paternity Leave – 2 weeks full pay
o Carers Leave
o Charitable Leave – 1 day per year
• Pension Scheme:
o Automatic enrolment from day one with Royal London
o Contributions start at 3% (employee) and 6% (employer)
o After probation, Freebridge doubles your contributions up to 6% employee / 12% employer
• Health & Wellbeing Support:
o Smart Health App – 24/7 GP access
o Physio and counselling provision when required
o Employee Assistance Programme
• Additional Perks:
o Discounted gym membership with Alive Leisure
• Eye care vouchers for Specsavers
• Professional memberships paid for
• Generous sick pay allowance
• Free tea & coffee
• Parking paid for (permit or reimbursement)
• Home desk setup for hybrid workers
• Loyalty rewards: £50 every 5 years of service
Diversity & Inclusion
At Freebridge, diversity isn’t just a value—it’s a vital part of who we are. We’re committed to creating a workplace where everyone feels they belong, and where every voice is heard, respected, and valued. We believe that embracing different backgrounds, experiences, and perspectives drives innovation and helps us better serve our communities.
We are proud to foster an inclusive environment that empowers all colleagues to thrive. We ensure equal opportunities for everyone, regardless of age, disability, gender identity, race, religion or belief, sexual orientation, or any other protected characteristic. Discrimination has no place here.
As part of our inclusive recruitment process, we’re happy to make reasonable adjustments to support candidates in performing at their best. We also offer accessibility tours to help ensure a welcoming and comfortable experience from the very beginning.
Further Information
More information can be found below:
• Careers: https://www.freebridge.org.uk/who-we-are/jobs
• Meet our board: https://www.freebridge.org.uk/who-we-are/our-board
• About us: https://www.freebridge.org.uk/who-we-are/about
• Policy statements: https://www.freebridge.org.uk/who-we-are/our-policies
Compliance
Your application will go through the following stages of assessment:
1. Pre-screening - We will check that your CV meets the essential/eligibility criteria listed in the Skills & Experience section of this advert. On your CV, please clearly show how you meet the criteria above
2. CV Review - Your CV, supporting documents and qualification notes will be reviewed by Freebridge hiring managers to determine eligibility for interview
3. Interview - If invited to interview, you'll be assessed against the sift categories in the Skills & Experience section of this advert
4. Feedback - Feedback will be provided post-interview. If successful, your application will be considered for offer. Please note feedback will only be provided if you attend an interview