Medical Receptionist
| Posting date: | 03 March 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 15 March 2026 |
| Location: | London, W13 9NZ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A4586-26-0001 |
Summary
To act as the first point of contact for anyone visiting the surgery or calling on the telephone To receive patients on arrival and direct them to the correct surgery when required To deal politely and efficiently with visitors and, as a member of the practice team, provide a courteous and helpful service To ensure patient confidentiality is respected at all times and to adhere to the Data Protection Act Answer telephone and deal with or re-direct enquiries, booking appointments etc Receive prospective patients and register patients Answer queries with regard to results of recent tests e.g. bloods, urine or X-rays. This includes contacting the hospital(s) for those results if necessary. Inform patients, when directed by a doctor, of the need to make a follow-up appointment at the Surgery Cancel appointments, when necessary, contact the patient(s) and re-book if required Book patient hospital transport when required Contact the emergency services when necessary Liaise with doctors to make appointments for private medicals when required At the start of each session period, open the surgery and GP rooms and ensure that everything is ready for the upcoming session. Also ensure the patient display is correctly set At the end of surgery check that the out of hours message system is working On leaving the premises ensure the workstation computers are switched off, doors are locked, windows & skylights shut and, if last to leave, the alarm is set