Clinical Administrator
| Posting date: | 03 March 2026 |
|---|---|
| Salary: | £28,260 per year |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 01 April 2026 |
| Location: | Wolverhampton, WV14 9RT |
| Company: | Cygnet |
| Job type: | Permanent |
| Job reference: | JR1455 |
Summary
Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.
Cygnet Group are looking for a dedicated and organised Clinical Administrator to join our team at Cygnet Sedgley Lodge & House.
You will be working 40 hours per week, Monday to Friday, 09:00 am to 05:00 pm, helping to ensure the safe and smooth running of services for the people in our care.
Cygnet Sedgley House and Cygnet Sedgley Lodge offer a 34-bed high support inpatient rehabilitation (level 2) service for men with complex needs. The service is designed to provide an environment that promotes mental health recovery by focusing on space, personal privacy and dignity.
Located just outside Wolverhampton city centre, the service benefits from excellent transport links across the West Midlands.
Who We Support
Men aged 18+ who may be:
Detained under the Mental Health Act (1983) or informal
Living with primary mental illness, including:
Complex comorbidities
Substance, drug or alcohol misuse
Treatment resistance
Behaviours that challenge
Aiming for a return to community or community-based care
History of Sexual Abuse or Domestic Violence
Typical diagnoses: Schizophrenia, Schizoaffective Disorder, Bipolar Affective Disorder or Depression.
Your Day‑to‑Day Responsibilities
Provide a high standard of organisational and administrative support
Prepare reports and written materials as required
Maintain accurate files, records and documentation
Work collaboratively with the wider administration team to ensure smooth departmental operations
Take notes and minutes during meetings when required
Answer telephone calls and respond to enquiries in a friendly, professional manner
What We’re Looking For
Previous administrative experience, ideally in a customer‑facing or clinical environment
Highly organised, helpful and confident managing multiple tasks
Strong IT skills, including Windows, Word, Excel and Outlook
Familiarity with telephone systems
Polite, friendly and approachable, with excellent communication skills
GCSE Maths and English (or equivalent), with strong numeracy and literacy skills
Close attention to detail and a clear understanding of confidentiality
Flexibility to support cover for annual leave, sickness and training
What We Offer
Salary: £28,260 per annum
Group pension scheme
Free meal on shift
NHS staff discounts
Free Health Cash Plan
Cycle to Work Scheme
Employee Assistance Programme (EAP)
Free eye tests
Please note that successful candidates will be required to undergo an enhanced DBS check.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible
What next?
If you care about making a difference – we want to talk to you.
Click the button to apply
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