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JOIA General Manager

Job details
Posting date: 03 March 2026
Hours: Full time
Closing date: 02 April 2026
Location: London, London, SW11 8BJ
Remote working: On-site only
Company: PPHE Hotel Group
Job type: Permanent
Job reference: req14947_1772539046

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Summary

JOIA General Manager

JOIA at art'otel Battersea Power Station is the first London restaurant by award-winning two Michelin-starred Portuguese chef, Henrique Sá Pessoa and is inspired by Henrique's culinary heritage and travels across the Portuguese Iberian Peninsula.

If your dream and passion are about high-quality food, amazing service and creating memories, then this is the place to work!

Your journey so far …

As our JOIA General Manager, you will have experience managing a large team in a high-performance operation. You will have experience in developing your team in a fast-paced environment while creating an exciting buzz around the restaurant.

We want JOIA to be the most talked about Restaurant around London and you to bring a WOW factor to our guest experience.

As our JOIA General Manager, you will receive:

  • Salary: Highly competitive with generous Tronc
  • Subsidised Travel arrangements after midnight
  • Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
  • 50% F&B discount at our restaurants and bars (for your whole party)
  • Two wellness days per year, meaning all team members start with 30 days of holiday per year - including bank holidays, increasing with years of service!
  • Two free meals per day - including days off if you wish to come in!
  • Access to 40% of your pay before payday through Wagestream!
  • Recommend a Friend scheme - £750
  • BenefitHub - Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
  • Vitality at work scheme with great gym discounts & more
  • Ride to Work Scheme & free local cycling lessons
  • Travel season ticket loans (if applicable)
  • 24/7 access to our Employee Assistance Programme
  • Rotas published at least two weeks in advance (if applicable)
  • Uniforms provided (if applicable) & free dry cleaning
  • Annual Staff parties and events
  • Company pension plan & award-winning training

As our JOIA General Manager, you will:

  • Oversee daily restaurant operations to ensure smooth and efficient service
  • Develop and implement operational policies and procedures to maintain consistency and high standards.
  • Ensure compliance with health, safety, and sanitation standards
  • Recruit, train, and manage restaurant staff, ensuring they meet performance and customer service standards
  • Develop and manage the restaurant's budget, focusing on cost control and revenue generation
  • Implement strategies to drive sales and improve overall financial performance
  • Address and resolve customer complaints promptly and professionally
  • Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care

If you share a passion for art, culture, and hospitality, art'otel is where people's talents will feel at home. We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service; by enriching their knowledge; by encouraging their passion for art and appetite for the finer things in life.

be bold. be creative. be original.

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