Maintenance & Small Works Planner
| Dyddiad hysbysebu: | 03 Mawrth 2026 |
|---|---|
| Cyflog: | £32,000 i £35,000 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 02 Ebrill 2026 |
| Lleoliad: | W1T 1AB |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | CP Management Solutions LTD |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | TB MSWP-44597 |
Crynodeb
Maintenance & Small Works Planner
Location: Office Based – London, W1T
Hours of Work: Full-Time, 9:00am – 5:00pm, Monday–Friday (1 hour unpaid lunch)
Salary: £32,000–£35,000 per annum (dependent on experience)
Contract: Permanent
Role Overview
The Maintenance & Small Works Planner is a key operational role within the Small Works Department, responsible for coordinating the efficient delivery of Planned Preventative Maintenance (PPM), reactive works, and small works quotations.
This position ensures work progresses smoothly from initial instruction through to completion and commercial handover. You will manage scheduling, SLA performance, documentation control, subcontractor coordination, and purchasing support to enable engineers and subcontractors to deliver consistent, compliant outcomes for clients.
Working within a fast-paced maintenance environment, the Planner plays a critical role in protecting service performance, supporting quote conversion, and maintaining strong client relationships.
Key Skills & Behaviours
Strong organisational and time management skills with the ability to prioritise competing demands
Experience within maintenance, FM, service desk, or scheduling environments preferred
Confident communicator via email and telephone, building effective working relationships with clients, engineers, subcontractors, and suppliers
Detail-oriented with strong ownership of job progression, documentation control, and system updates
Ability to manage SLA risk and escalate issues proactively
Commercial awareness, supporting accurate quote submission and conversion
Comfortable following written procedures and learning new systems quickly
Proficient in Microsoft Office; CAFM/service desk software experience desirable (Joblogic knowledge beneficial)
Experience supporting surveys, subcontractor costing, and raising client quotations advantageous
Able to work independently while contributing to a collaborative team
Duties & Responsibilities
Plan and schedule daily engineering activities, allocating work efficiently across direct labour and subcontractors
Manage and maintain the Joblogic planner, ensuring all PPM and reactive jobs are accurately booked and delivered within agreed SLAs
Coordinate PPM visits, liaising with clients to arrange access and issuing required RAMS and permits where required
Schedule reactive works and remedials promptly, providing clear ETAs and progressing jobs through to completion
Monitor SLA performance, identify jobs at risk, reprioritise workloads, and escalate issues where necessary
Maintain accurate customer portal updates, including job status, progress notes, and completion documentation
Arrange and coordinate small works surveys, ensuring clear scope capture including notes, photos, and measurements
Liaise with subcontractors for survey attendance and cost returns, clarifying scope inclusions, exclusions, and lead times
Prepare, issue, and track client quotations, ensuring submissions are clear, complete, and recorded within systems
Actively follow up issued and expired quotes, responding to client queries and supporting conversion into scheduled works
Raise and process purchase orders, source competitive pricing, and procure parts, plant, and equipment to prevent delays
Monitor hired equipment availability and maintenance status
Ensure service reports, worksheets, and documentation are uploaded to company systems and submitted to clients in a timely manner
Oversee job lifecycle administration within Joblogic, progressing paperwork from holding stages through to closure
Transfer completed job folders accurately to the finance team to support prompt invoicing
Produce monthly KPI and performance reports and support client meetings with operational updates
Provide team coordination support including calendar management, meeting scheduling, and holiday cover
Utilise CAFM/service desk systems effectively to maintain smooth operational communication
What We Offer
Competitive salary package (£32,000–£35,000 depending on experience)
Permanent, full-time position within a stable and growing organisation
Supportive team environment with structured systems and processes
Investment in training and professional development
24 days annual leave plus bank holidays
Employee-Owned Trust participation
Company Pension Scheme
Long-term career progression opportunities