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Social Value and Sustainability Manager

Job details
Posting date: 03 March 2026
Salary: £40,000 per year
Hours: Full time
Closing date: 02 April 2026
Location: SW10 9NH
Remote working: On-site only
Company: ISS Facilities Services
Job type: Permanent
Job reference: 151961

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Summary

Social Value and Sustainability Manager

Contract: Healthcare

Location: London, SW10 9NH

Hours of work: 40

Contract Type: Permanent

We are seeking a Social Value and Sustainability Manager to lead, coordinate and champion the contract’s social value and sustainability commitments across two significant sites in Chelsea and Westminster.

This role is central to ensuring our contractual, environmental and community-centred obligations are delivered with impact, clarity and measurable outcomes.

Job Description

We are looking for a motivated individual who can inspire others, build strong relationships, and bring innovative approaches to engaging local communities and key partners.

With social value delivery being a core priority of this contract, the successful candidate will act as the driving force behind community initiatives, carbon reduction plans and collaborative engagement activities.

Key Responsibilities

Develop and implement social value action plans with clear timelines and outcomes.

Deliver all social value commitments outlined in the contract.

Build partnerships with charities, VCSEs, colleges and community groups, including trainee programmes and work with Glasshouse.

Influence and engage stakeholders, acting as the central coordinator for social value activity.

Enter monthly social value data into the Social Value Portal in line with the TOM System.

Lead behavioural-change training on environmental and sustainability responsibilities.

Drive initiatives to reduce energy use, carbon emissions, waste and single-use plastics, including managing the electric fleet and emissions data.

Support recycling schemes and coordinate community initiatives, wellbeing events and joint programmes within the contract.

Stay updated on social value sector developments and implement improvements.

Professional and Personal Competencies/Qualifications

Strong interpersonal and people-engagement skills, with the ability to inspire, encourage and influence.

Proven ability to build meaningful and productive relationships with a wide range of stakeholders.

Excellent understanding of national Social Value frameworks and reporting standards.

Collaborative team player with a positive and enthusiastic approach.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant #Bepartofsomethingbigger

​#aplacetobeyou #facilitiesmanagement


ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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