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Bank Receptionist

Job details
Posting date: 03 March 2026
Salary: £12.77 per hour
Additional salary information: Competitive
Hours: Part time
Closing date: 21 March 2026
Location: London, W5 2HT
Company: Cygnet
Job type: Permanent
Job reference: JR1389

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Summary

Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for a friendly and experienced Bank Receptionist to join our bank team at Cygnet Hospital Ealing.

You will have the flexibility to pick up shifts across a 7 day rota covering staff absence.

The working hours are as follows; 8am - 16:00pm (these hours are non-negotiable)

The reception area is staffed 7 days a week, including Bank Holidays.

You will be working in a fast paced environment, so the ability to process information quickly in a calm and controlled manner at all times is essential.

The ideal candidate must be adaptable and well presented with a friendly disposition with excellent communication skills and have at least 1 years experience working in a similar role with excellent communication & customer care skills.A working knowledge of Microsoft Office is essential.

Cygnet Hospital Ealing provides a welcoming, non-institutional environment, offering personalised treatment for service users with an eating disorder or personality disorder over two separate wards.

Your Day-to-Day...

  • Provide a professional, welcoming reception experience

  • Greet visitors & notify the appropriate member of staff of their arrival

  • Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately

  • Answer & transfer all incoming callsand take messages where appropriate

  • Sort & distribute post, and assist with general office duties as required

  • Keep the reception area clean & tidy

  • Promote the safety & security of all site users and ensure all staff comply with security protocols.

You are...

  • An experienced receptionist with at least 1 or more years of experience working as a Receptionist

  • Organised, naturally helpful and good at multitasking

  • Computer literate including Windows/Word/Excel/Outlook or equivalent

  • Knowledgeable of telephone systems

  • Polite, friendly & approachable with excellent c

  • GCSE Maths and English qualified, with a good level of numeracy and literacy

  • Diligent & accurate, with an eye for detail and an understanding of confidentiality.

Why Cygnet? Well offer you

Salary: £12.77 + 12.1% Holiday Pay

  • Strong career progression opportunities

  • Expert supervision & support

  • Employee referral scheme

  • Cycle to work scheme & employee discount saving

Please note: successful candidates will be required to undergo a standard or enhanced DBS check

What next?

If you care about making a difference – we want to talk to you.

Click the button to apply

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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