Lead Manager - Snow Hill Court
| Posting date: | 02 March 2026 |
|---|---|
| Salary: | £45,966 per year |
| Additional salary information: | We contribute 6.5% to your pension when you contribute 1.5% and offer 29 days annual leave. |
| Hours: | Full time |
| Closing date: | 15 March 2026 |
| Location: | City of London, London |
| Remote working: | On-site only |
| Company: | Thames Reach |
| Job type: | Temporary |
| Job reference: | LMSHC - 0326 |
Summary
Role: Lead Manager – Snow Hill Court
Salary £45,966 per annum
Contract: Fixed term until 30/04/2207
Hours: 37.5 per week, occasional weekend work required
Location: City of London
Closing date: 15/03/2026
Interview date: 24/03/2026
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Lead Manager we will make the best use of all your understanding, compassion and commitment
About us…
Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more than 15,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
We are looking for a Lead Manager to join the Snow Hill Court Team.
Assessment Centres are fast paced services where people are referred in, usually from the street, and rapidly referred on to appropriate longer term accommodation. The services are short stay, and staff provide wrap around support and liaison with several external partners, including physical health, mental health, substance use and housing. Staffed 24 hours to ensure this quick turnaround, they are a key service to ensure people are off the streets and in stable accommodation.
We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.
You will:
.Be responsible for directly managing the staff team and overseeing the day-to-day management of a fast-paced assessment centre in the City of London
.Ensure residents are assessed and supported towards move on from the service within 28 days
.Work closely with the Area Manager and other colleagues to ensure the centre is an innovative service offering quality support to its residents
.Develop and manage partnerships with key agencies across London
.Ensure that the locality is well managed and relationships with the centre’s neighbours are strong
You will be:
.Outcome focussed with an understanding of how data can be used to inform our work towards ending homelessness
.Experienced in organising the operations of a complex and busy service
.A decisive and effective leader
.An excellent communicator, able to form and maintain effective working relationships with all partners
.Experience in directly managing staff, overseeing the management of others and ensure the services finances are well managed.
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
.Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
.Pension – we contribute 6.5% to your pension when you contribute 1.5%.
.Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
.Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
.Life assurance – four times your annual salary and critical illness cover.
.Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website and complete our application form.
For further information please contact, Kristian Draper, Director of Operations at Kristian.Draper@thamesreach.org.uk
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Salary £45,966 per annum
Contract: Fixed term until 30/04/2207
Hours: 37.5 per week, occasional weekend work required
Location: City of London
Closing date: 15/03/2026
Interview date: 24/03/2026
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Lead Manager we will make the best use of all your understanding, compassion and commitment
About us…
Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more than 15,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
We are looking for a Lead Manager to join the Snow Hill Court Team.
Assessment Centres are fast paced services where people are referred in, usually from the street, and rapidly referred on to appropriate longer term accommodation. The services are short stay, and staff provide wrap around support and liaison with several external partners, including physical health, mental health, substance use and housing. Staffed 24 hours to ensure this quick turnaround, they are a key service to ensure people are off the streets and in stable accommodation.
We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.
You will:
.Be responsible for directly managing the staff team and overseeing the day-to-day management of a fast-paced assessment centre in the City of London
.Ensure residents are assessed and supported towards move on from the service within 28 days
.Work closely with the Area Manager and other colleagues to ensure the centre is an innovative service offering quality support to its residents
.Develop and manage partnerships with key agencies across London
.Ensure that the locality is well managed and relationships with the centre’s neighbours are strong
You will be:
.Outcome focussed with an understanding of how data can be used to inform our work towards ending homelessness
.Experienced in organising the operations of a complex and busy service
.A decisive and effective leader
.An excellent communicator, able to form and maintain effective working relationships with all partners
.Experience in directly managing staff, overseeing the management of others and ensure the services finances are well managed.
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
.Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
.Pension – we contribute 6.5% to your pension when you contribute 1.5%.
.Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
.Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
.Life assurance – four times your annual salary and critical illness cover.
.Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website and complete our application form.
For further information please contact, Kristian Draper, Director of Operations at Kristian.Draper@thamesreach.org.uk
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.