Training Manager
| Posting date: | 02 March 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 01 April 2026 |
| Location: | Newcastle upon Tyne (Strawberry Lane), NE1 4BX |
| Company: | Home Group Limited |
| Job type: | Permanent |
| Job reference: | 26425 |
Summary
Training Manager
£27,338 per annum and great benefits including Health Cash Plan
Permanent, full time (37.5 hpw), Hybrid working
Newcastle
We can’t offer a CoS for this role
Home, a place where you belong
This is a great (and rare) opportunity to join our team here in Newcastle.
You will be our induction lead, taking new colleagues into a journey of discovery through our Supported Housing portfolio and induction programme. Our induction has maintained such high satisfaction scores. We would love you to be part of the success.
You’ll also focus on managing our strong flexible bank worker team. You will have the passion and dedication to really make our bank team feel at home.
Developing and nurturing talent, setting colleagues up to succeed is key to this role. First impressions count and we are counting on you.
What’s in it for you?
34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
Colleague wellbeing really matters to us. There are a number of tools and support available to help you when you need them.
What you’ll do (this role is known internally as Client Service Manager)
Your main priorities in this role will be managing our Newcastle flexible bank team and leading our 4 day induction programme.
Be a brilliant team communicator, ensuring our flexible bank team feel right at home and are regularly updated with key information and learning compliance. You will have a keen eye for working policies and procedures.
You will have strong links with our supported housing service managers, keeping engagement at the very heart of what you do.
As the induction lead, you will ensure that everyone has a brilliant first impression, and one that counts (and lasts)! This 4-day programme really sets new starters up for success.
You will reach for the stars, maintaining high satisfaction levels across all induction groups.
Although our programme really works, having a continuous improvement mind set will really make you stand out from the crowd.
Why join us
This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!
You have
Previous management experience/induction trainer would be a bonus, but we would love to hear about your transferable skills too.
Energy and living our brilliant behaviours. This role is no walk in the park, but the rewards will make up for it.
Experience of group facilitation, preferably up to 10 people.
A good working knowledge of key learning and development theories / practices.
Awesome organisational skills and a keen eye for detail.
Stronger together
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits
Monday to Friday, 9-5pm, your working times may flex, but we will always have a discussion first.
We’re open to agreeing a flexible work pattern with you too.
You will be based across both of our central Newcastle offices. With working from home days too.
You’ll need an Enhanced DBS check done and we pay for that.
Find out more
Click APPLY NOW to see our Client Services Manager job description, find out about us and for help to apply. Roles can close early, so don’t wait.
For reasonable adjustments email recruitment@homegroup.org.uk
Proud member of the Disability Confident employer scheme