Clerical Services Supervisor - Dental | Liverpool University Hospitals NHS Foundation Trust
| Posting date: | 02 March 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £27,485 - £30,162 per annum |
| Hours: | Full time |
| Closing date: | 01 April 2026 |
| Location: | Liverpool, L3 5PS |
| Company: | Liverpool University Hospitals NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 7663260/287-DEN-61-25 |
Summary
This post is open to employees of the five LAASP organisations. As part of your application, you will be asked to confirm that you are a current employee of The Clatterbridge Centre, Liverpool Heart and Chest Hospital, Liverpool University Hospitals, Liverpool Women’s Hospital or, The Walton Centre.
Job Summary
To support in the day to day management of the medical records team and support the Dental Hospital in its key tasks of clerical support to outpatient clinics, booking of patients and health records library functions.
Reliable accurate and up-to-date information is needed to support the decisions made for patient care, and the running of the Dental Hospital.
Key responsibilities
Ensure that all review and treatment appointments are made in a timely manner within local and national targets.
To assist and co-ordinate partially and fully booked appointments.
To validate partially booked and non-partially booked hold files.
Undertake any training activity to ensure policies and procedures are understood, and to develop within the role as required.
Obtain relevant knowledge of Patient Administration System (PAS) in relation to Health Record functions. Develop PC skills including the use of email and other Microsoft packages relevant to current role.
Carry out workload as allocated by line manager and distribute work to be carried out by the clerical team.
Inform management of any changes that will affect procedures within the department, suggest alternative ways of working, organise and implement trial of suggested procedure and advise management of outcome of trial and implement across section if successful giving support and development to staff as appropriate.
Communicate internally and externally with colleagues, patients and the general public.
All staff are encouraged to make suggestions to improve the service, and to promote a ‘no blame’ culture.
To assist individuals in Freedom of Information Requests as per Trust policy.
Staff should be flexible in their approach to working hours.
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Women’s Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. TheRoyal Liverpool University Hospitalis the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
For roles at Liverpool Women’s, visit theircareers page.
See attached job Description for more information
Ensure that all review and treatment appointments are made in a timely manner within local and national targets.
To assist and co-ordinate partially and fully booked appointments.
To validate partially booked and non-partially booked hold files.
Undertake any training activity to ensure policies and procedures are understood, and to develop within the role as required.
Obtain relevant knowledge of Patient Administration System (PAS) in relation to Health Record functions. Develop PC skills including the use of email and other Microsoft packages relevant to current role.
This advert closes on Monday 16 Mar 2026