Carer Support Adviser
| Posting date: | 02 March 2026 |
|---|---|
| Salary: | £23,500 per year, pro rata |
| Hours: | Full time |
| Closing date: | 01 April 2026 |
| Location: | Southend-On-Sea, Essex |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Carers First |
| Job type: | Permanent |
| Job reference: | CF/CSA/Southend/March26 |
Summary
Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.
We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.
About this role
As a Carer Support Adviser your responsibilities would include: -
• Supporting and working collaboratively with carers enabling them to live their lives to the fullest
• Work with carers, to identify gaps in service provision and to develop new initiatives
• Work with local community organisations to identify and develop new partnership opportunities to create better outcomes for carers
• Complete Statutory Carers Assessments in accordance with the Care Act and Quality Practice Standards as defined by Southend City Council
About you
To be successful in this role you will need -
• Experience of working within the health and social care sector is desirable
• Demonstrable experience of assessing and supporting an individual's needs
• Demonstrable strong written and verbal communication skills; to be able to undertake carer assessments, support plans and keep accurate written care records
• Experience of using a database to keep timely and accurately record
• Evidence of sensitively building and maintaining a positive relationship with individual's that you have supported
• Experience, working knowledge and active promotion of Safeguarding
• Experience in actively promoting equality, diversity, and inclusion in operational services
• Evidence of the ability to network, develop and sustain joint work between agencies,
• including establishing good working relationships
• Experience of working in partnership with other organisations to deliver a range of
support to individuals and families
• Ability to build positive and constructive working relationships with colleagues at all
levels across the organisation
We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.
Carers First Can Offer You
In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package. Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.
How to apply
To apply for our exciting opportunity and make a real difference to the lives of carers, click on the ‘Apply Now’ button via our website to begin your application. Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.
All successfully shortlisted candidates will be invited to an interview via Microsoft teams.
Carers First is an Equal Opportunities Employer
We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.
About this role
As a Carer Support Adviser your responsibilities would include: -
• Supporting and working collaboratively with carers enabling them to live their lives to the fullest
• Work with carers, to identify gaps in service provision and to develop new initiatives
• Work with local community organisations to identify and develop new partnership opportunities to create better outcomes for carers
• Complete Statutory Carers Assessments in accordance with the Care Act and Quality Practice Standards as defined by Southend City Council
About you
To be successful in this role you will need -
• Experience of working within the health and social care sector is desirable
• Demonstrable experience of assessing and supporting an individual's needs
• Demonstrable strong written and verbal communication skills; to be able to undertake carer assessments, support plans and keep accurate written care records
• Experience of using a database to keep timely and accurately record
• Evidence of sensitively building and maintaining a positive relationship with individual's that you have supported
• Experience, working knowledge and active promotion of Safeguarding
• Experience in actively promoting equality, diversity, and inclusion in operational services
• Evidence of the ability to network, develop and sustain joint work between agencies,
• including establishing good working relationships
• Experience of working in partnership with other organisations to deliver a range of
support to individuals and families
• Ability to build positive and constructive working relationships with colleagues at all
levels across the organisation
We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.
Carers First Can Offer You
In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package. Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.
How to apply
To apply for our exciting opportunity and make a real difference to the lives of carers, click on the ‘Apply Now’ button via our website to begin your application. Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.
All successfully shortlisted candidates will be invited to an interview via Microsoft teams.
Carers First is an Equal Opportunities Employer
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.