Assistant Front Office Manager
| Posting date: | 27 February 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 29 March 2026 |
| Location: | Newbridge, Midlothian, EH28 8LL |
| Company: | DoubleTree by Hilton Edinburgh Airport |
| Job type: | Permanent |
| Job reference: | 1467373544 |
Summary
We have an exciting opportunity for an Assistant Front Office Manager to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!
The Person:
- Strong leadership and supervisory skills
- Excellent communication and problem-solving abilities
- Ability to thrive in a fast-paced environment
- Proven experience in a front office or guest service role
- Ability to provide exceptional customer service
The Role:
- Assist the Front Office Manager in supervising daily front desk operations
- To be totally customer focused by consistently delivering excellent customer service and responding to guest inquiries and requests in a timely manner
- Assist in managing the front office staff, and support with onboarding and training new employees
- Assist in the Front Office operations, from scheduling staff, ensuring procedures are followed and monitor and manage daily revenue reports
The Benefits:
- Amazing discounts on food, drink and accommodation throughout the group
- Huge opportunities for Learning, Development and Progression
- Excellent rates for friends and family
- Employee Assistance Program
- Free use of the Leisure Club where applicable
- Long Service Awards
- Recognition Awards
- Refer a Friend Bonus
- Annual Social Events
- Free Parking where applicable
- Staff Meals on duty
- Uniform provided
This Hotel is proudly managed by Klarent Hospitality.
We pride ourselves on Inspiring Leadership, Respect for our People, Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments.
Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.
To find out more, visit https://www.klarenthospitality.com.
Welcome to DoubleTree by Hilton Edinburgh Airport, where we’ll greet you at check-in with a warm chocolate chip cookie. Our hotel is 2 minutes from EDI Airport via complimentary 24-hour shuttle service, and just 20 minutes from historic city centre and landmarks like Edinburgh Castle, Edinburgh Zoo and Princes Street. Catch a show at the EICC or Royal Highland Showground with ease during your stay. Reach Murrayfield Stadium in just 20 minutes via bus or tram.
Our spacious guest rooms are styled in cool, calm tones and offer complimentary WiFi access, a 32-inch LCD TV, large work desk, USB charging ports, and daily newspaper. Upgrade to a deluxe room to enjoy a welcome plate, mineral water, plush bathrobe, cosy slippers, and a later check-out time.
Gather with friends and co-workers at The Space, a modern venue that merges restaurant, bar and lounge. Savor the diverse menus with locally sourced ingredients, and stay connected with WiFi access, charging stations and Bluetooth connectivity. For your convenience, our Edinburgh hotel also has 24-hour room service. Go for a swim in the heated indoor pool, take a class in the fitness centre, or book a beauty appointment in our spa.
Planning an event in Edinburgh? Our hotel provides 22 fully equipped meeting rooms, all with WiFi access, natural daylight and air-conditioning. Host a meeting, social gathering or romantic wedding reception for up to 250 people. The hotel is also pleased to offer event catering, a business centre and ample car parking.