Menu

Neighbourhood Assistant

Job details
Posting date: 27 February 2026
Hours: Full time
Closing date: 29 March 2026
Location: Newcastle upon Tyne (Strawberry Lane), NE1 4BX
Company: Home Group Limited
Job type: Permanent
Job reference: 26436

Apply for this job

Summary

Neighbourhood Assistant

Earn £12.60 per hour (£24,638 per annum, pro rata) and great benefits including Health Cash Plan

Permanent, Part time (18.75 hpw)

North East

We can’t offer a CoS for this role

Home, a place where you belong

We have a fabulous opportunity for you to join us as a Neighbourhood Assistant in the North East.

You will be the ‘face’ of Home Group within our estates and communities, covering a dedicated patch. You’ll be organised and an effective communicator, able to prioritise your workload to ensure Home Group always maintains its service to our customers.

As Neighbourhood Assistant, you will have an effective and supportive relationship with our customers and the wider Housing Management team and be solution focussed.

What’s in it for you?

  • 34 days leave, pro-rated (including bank holidays and a “me day”)

  • Paid time off for volunteering

  • Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)

  • Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies

  • Career path with development and an excellent training package

  • Excellent benefits and rewards including supermarket discounts and travel expenses

What you’ll do

  • This role is responsible for the cleanliness of the internal and external areas on our estates

  • Reporting any repairs or hazards in communal areas to our repairs team/Housing Manager and follow up actions as required.

  • Travel is required, you must hold a current full UK Driving Licence.

  • You’ll need an Enhanced DBS check done and we pay for that.

Why join us

This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!

You have

  • Excellent communication and interpersonal skills

  • Ability to deal with demanding and occasionally difficult customer

  • Have the confidence to try something new/give it a go

  • Act on your ideas and make things happen

  • Great listening skills

  • Be organised and have good time management skills

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits

  • You will work 18.75 hours across three days. Ideally, this will be Monday and Tuesday from 08:00 to 16:00, and Wednesday from 08:00 to 11:30.

  • You’ll work in our services in Newcastle, Gateshead, South Tyneside, North Tyneside and Northumberland, and a van will be provided.

Find out more

Click APPLY NOW to see our Neighbourhood Assistant Job Description ,find out about us and for help to apply. Roles can close early, so don’t wait.

For reasonable adjustments email recruitment@homegroup.org.uk

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

Apply for this job