Self Management Co-ordinator
| Posting date: | 27 February 2026 |
|---|---|
| Salary: | £28,000 per year |
| Hours: | Full time |
| Closing date: | 09 March 2026 |
| Location: | Dorset, South West England |
| Remote working: | Hybrid - work remotely up to 4 days per week |
| Company: | Dorset ME Support Group |
| Job type: | Permanent |
| Job reference: |
Summary
JOB TITLE: Self Management Co-ordinator
SALARY: £28000.00 pa
LOCATION: Pan Dorset with home working and access to Dorset Healthcare sites
ACCOUNTABLE TO: Dorset ME Support Group DMESG Chair
LINE MANAGER: Dorset ME Support Group
KEY RELATIONSHIPS: Dorset NHS Integrated CFS/ME and Post Covid Syndrome Team patients and service users, professionals and the wider public
HOURS OF WORK: 37.5 Hrs/week. Hours are flexible. The post holder may be required to work flexibly to meet the needs of the DMESG and will hold an Honorary contract with Dorset Healthcare
PURPOSE: The Self-management Coordinator provides personalised, compassionate, and proactive support to people living with ME/CFS and Post Covid Syndrome (PCS) and their families. The role ensures individuals receive timely information, advocacy, and practical assistance to improve quality of life, reduce isolation, and help them navigate health, social care and community resources. The postholder champions patient-centred care, equitable access to services, and strong partnership working.
JOB DESCRIPTION
MAIN DUTIES AND RESPONSIBILITIES
Deliver person-centred support recognising the fluctuating nature of ME/CFS and PCS.
• Provide accessible information empowering patients to manage their own health
• Develop and support local groups and community activities that promote safe, paced engagement.
• Strengthen relationships with NHS ME/CFS and PCS clinicians, primary care, social care, and voluntary organisations.
• Identify and contribute to future service improvement
Objectives of the Post
• Deliver person-centred support recognising the fluctuating nature of ME/CFS and PCS. • Provide accessible information empowering patients to manage their own health
• Develop and support local groups and community activities that promote safe, paced engagement.
• Identify and contribute to future service improvement
1. Direct Support to Patients and Carers
• Provide one-to-one support or group work via phone, virtual or in-person contact.
• Offer generalised emotional support
• Escalate concerns where appropriate, in line with safeguarding and confidentiality principles
• Assist patients navigating NHS, social care, employment, and benefits systems.
• Help individuals prepare for clinical reviews and understand care plans.
• Maintain understanding of ME/CFS and PCS guidance including NICE recommendations
2. Care Coordination & Advocacy
• Work collaboratively with NHS clinicians and other professionals to support seamless care.
• Support individuals accessing welfare benefits, working with advisors as required.
3. Community Support & Group Facilitation
• Develop and maintain Link Groups and community activities.
• Ensure activities are accessible, paced and inclusive.
• Offer wellbeing check-ins for those living alone or at risk of isolation.
4. Information, Resources and Education
• Maintain and update patient information packs and digital resources.
• Support development of accessible written and digital materials.
• Contribute to community awareness-raising and service information sessions
5. Reporting, Governance and Service Development
• Maintain accurate, confidential records.
• Prepare annual reports summarising activity, patient needs and outcomes.
• Identify service improvement opportunities and contribute to planning.
• Participate in local long-term conditions networks and multi-agency meetings.
Skills, Knowledge and Attributes
Professional Skills
• Ability to collaborate with NHS teams and voluntary organisations.
• Strong advocacy skills for people facing barriers to care, benefits or employment.
• Clear communication tailored to people with sensory sensitivity or cognitive fatigue.
Values & Patient-Centred Qualities
• Compassion, empathy, excellent listening skills.
• Commitment to patient empowerment, dignity and independence. • Respect for confidentiality, diversity and inclusion.
• Highly organised, reliable and autonomous.
• Competent in all digital communication tools and Microsoft Office.
Experience & Requirements
• Experience supporting people with long-term conditions or disabilities. • Understanding of ME/CFS and PCS and its impact.
• Knowledge of statutory services and benefits
• Full driving licence and access to a vehicle.
Additional Notes
The post holder will work with Dorset ME Support Group policies and values, maintaining the highest professional standards. Flexibility may be required, including occasional evenings or weekends.
https://www.dorsetmesupport.org.uk/
FOR FULL JOB DESCRIPTION AND PERSON SPECIFICATION PLEASE CONTACT OUR SECRETARY AT
help@dorsetmesupport.org.uk. 01305 777670.
DEADLINE FOR APPLICATIONS - 9th March
SALARY: £28000.00 pa
LOCATION: Pan Dorset with home working and access to Dorset Healthcare sites
ACCOUNTABLE TO: Dorset ME Support Group DMESG Chair
LINE MANAGER: Dorset ME Support Group
KEY RELATIONSHIPS: Dorset NHS Integrated CFS/ME and Post Covid Syndrome Team patients and service users, professionals and the wider public
HOURS OF WORK: 37.5 Hrs/week. Hours are flexible. The post holder may be required to work flexibly to meet the needs of the DMESG and will hold an Honorary contract with Dorset Healthcare
PURPOSE: The Self-management Coordinator provides personalised, compassionate, and proactive support to people living with ME/CFS and Post Covid Syndrome (PCS) and their families. The role ensures individuals receive timely information, advocacy, and practical assistance to improve quality of life, reduce isolation, and help them navigate health, social care and community resources. The postholder champions patient-centred care, equitable access to services, and strong partnership working.
JOB DESCRIPTION
MAIN DUTIES AND RESPONSIBILITIES
Deliver person-centred support recognising the fluctuating nature of ME/CFS and PCS.
• Provide accessible information empowering patients to manage their own health
• Develop and support local groups and community activities that promote safe, paced engagement.
• Strengthen relationships with NHS ME/CFS and PCS clinicians, primary care, social care, and voluntary organisations.
• Identify and contribute to future service improvement
Objectives of the Post
• Deliver person-centred support recognising the fluctuating nature of ME/CFS and PCS. • Provide accessible information empowering patients to manage their own health
• Develop and support local groups and community activities that promote safe, paced engagement.
• Identify and contribute to future service improvement
1. Direct Support to Patients and Carers
• Provide one-to-one support or group work via phone, virtual or in-person contact.
• Offer generalised emotional support
• Escalate concerns where appropriate, in line with safeguarding and confidentiality principles
• Assist patients navigating NHS, social care, employment, and benefits systems.
• Help individuals prepare for clinical reviews and understand care plans.
• Maintain understanding of ME/CFS and PCS guidance including NICE recommendations
2. Care Coordination & Advocacy
• Work collaboratively with NHS clinicians and other professionals to support seamless care.
• Support individuals accessing welfare benefits, working with advisors as required.
3. Community Support & Group Facilitation
• Develop and maintain Link Groups and community activities.
• Ensure activities are accessible, paced and inclusive.
• Offer wellbeing check-ins for those living alone or at risk of isolation.
4. Information, Resources and Education
• Maintain and update patient information packs and digital resources.
• Support development of accessible written and digital materials.
• Contribute to community awareness-raising and service information sessions
5. Reporting, Governance and Service Development
• Maintain accurate, confidential records.
• Prepare annual reports summarising activity, patient needs and outcomes.
• Identify service improvement opportunities and contribute to planning.
• Participate in local long-term conditions networks and multi-agency meetings.
Skills, Knowledge and Attributes
Professional Skills
• Ability to collaborate with NHS teams and voluntary organisations.
• Strong advocacy skills for people facing barriers to care, benefits or employment.
• Clear communication tailored to people with sensory sensitivity or cognitive fatigue.
Values & Patient-Centred Qualities
• Compassion, empathy, excellent listening skills.
• Commitment to patient empowerment, dignity and independence. • Respect for confidentiality, diversity and inclusion.
• Highly organised, reliable and autonomous.
• Competent in all digital communication tools and Microsoft Office.
Experience & Requirements
• Experience supporting people with long-term conditions or disabilities. • Understanding of ME/CFS and PCS and its impact.
• Knowledge of statutory services and benefits
• Full driving licence and access to a vehicle.
Additional Notes
The post holder will work with Dorset ME Support Group policies and values, maintaining the highest professional standards. Flexibility may be required, including occasional evenings or weekends.
https://www.dorsetmesupport.org.uk/
FOR FULL JOB DESCRIPTION AND PERSON SPECIFICATION PLEASE CONTACT OUR SECRETARY AT
help@dorsetmesupport.org.uk. 01305 777670.
DEADLINE FOR APPLICATIONS - 9th March