Business Administration Apprentice (Salary £24,479) (Apprenticeship)
| Posting date: | 27 February 2026 |
|---|---|
| Salary: | £13.45 per hour |
| Hours: | Full time |
| Closing date: | 09 March 2026 |
| Location: | 20 Colmore Circus Queensway, Colmore Row,, Birmingham, B4 6AH |
| Company: | GetMyFirstJob Ltd |
| Job type: | Apprenticeship |
| Job reference: | 277947 |
Summary
Your main focus will be to
deliver an efficient, high level of administrative support to a group of
lawyers. The Private Client Advisory
team advise private individuals in various matters including estate planning,
trusts, powers of attorney, will-writing, probate, wealth protection and
succession planning.
Whilst your local office will be
Birmingham, you will be supporting case handlers nationally in all
locations. This role is designed to teach
valuable administration skills and give you experience of working in a busy
office.
Your main responsibilities within
the department will include the following:
Ensuring our client files are in impeccable
order, take responsibility for post coming into the business and methodically
process important original documents in line with our policies and procedures
Support the delivery of high levels of client
communication. Providing support
wherever possible across the team and clients by dealing with queries and
enquiries and ensuring Partners and fee earners are able to respond to queries
from clients and other parties. This requires excellent written, verbal and
telephone communication skills.
The role must ensure that the fee earners are
able to focus their time on activity which increases revenue by coordinating
all other activities and taking responsibility for delivering consistency
across the Group.
Support fee earner email management, ensuring
emails are filed in the relevant electronic system in accordance with
procedures, processes and policies.
Manage fee earner diaries via the electronic
calendar system, arranging meetings and ensuring accurate information is
included in invites to internal and external attendees.
Arrange conference calls and in-person meetings,
follow procedures to book meeting rooms and video conferences when required and
cancel those as soon as possible if arrangements change. Ensuring that room bookings are made with
sufficient information to enable Reception to have full details; use the
appropriate room booking form to do this.
Book travel arrangements and accommodation in
accordance with our Policy.
Prepare agenda for meetings, collate papers for
meetings ahead of the meeting in a timely manner, take minutes of meetings and
produce those minutes as soon as possible after the meeting.
Coordinate an efficient and accurate billing
process and support fee earners with providing the right level of information
to clients to ensure swift payment of invoices.
Liaise with our Finance Team in the delivery of this. Undertake regular reviews of matter lists
with fee earners to ensure high levels of financial hygiene.
Support our Group Sales & Marketing Team in
the hosting of events in the relevant location or events in connection with
Business Legal Services and/or Private Wealth
Undertake file opening procedures ensuring all
aspects of the process are completed including all compliance checks, creation
of letters of engagement and, where relevant, completion of the pricing and
resourcing model.
Work collaboratively with your Personal
Assistant colleagues within your location and across the Group to provide a
seamless and efficient, top quality service to the business.
Maintain email distribution lists; ensuring they
are kept up-to-date.
Ensuring relevant pages of the intranet for your
location, team, departments and kept up-to-date
Company Benefits:
25 days holidays as
standard plus bank holidays - You can ‘buy’ up to 35hrs of extra holiday
too.
Generous and flexible
pension schemes.
Volunteering days –
Two days of volunteering every year for a cause of your choice (fully
paid)
Westfield Health
membership, offering refunds on medical services alongside our Aviva
Digital GP services.
?We also offer a wide range of well-being
initiatives to encourage positive mental health both in and out of the
workplace and to make sure you’re fully supported.?
Recognition You Can
Be Proud Of:
Best Workplaces for
Wellbeing – Large Organisations 2024
Great Place to Work –
5 years running
Sunday Times Best
Place to Work 2025
A Culture of
Inclusion:
Disability Confident
Level 3 Leader
Colleague led
inclusion networks across the business
Responsible
Business:
Programmes that
reflect our purpose and values
Our commitment to Social Responsibility,
community investment activity and tackling climate change is a fundamental part
of who we are. It’s made up of four strands: Our People, Our Community, Our
Environment and Our Pro Bono.
Training
Business Administrator Level 3 apprenticeship standard
Qualifications required
You will need to have already achieved 5 x GCSEs at grade A* to C or 9 to 4, including
maths and English (or equivalent)
Skills required
Professional telephone and face-to-face manner
The ability to work under pressure to tight
deadlines and have exceptional organisational skills
Be a Team player and create a positive
impression with clients and colleagues
Good computer skills and the ability to use word
and excel
Ability to provide high quality work in a busy
environment
Great accuracy and attention to detail
Excellent verbal and written communication
skills
Prospects
Whilst this is initially a 2 year fixed term contract, Irwin Mitchell look to retain our apprentices after completion of the apprenticeship.
Qualification / Standard : ST0070 Business administrator
Duration 16 months
deliver an efficient, high level of administrative support to a group of
lawyers. The Private Client Advisory
team advise private individuals in various matters including estate planning,
trusts, powers of attorney, will-writing, probate, wealth protection and
succession planning.
Whilst your local office will be
Birmingham, you will be supporting case handlers nationally in all
locations. This role is designed to teach
valuable administration skills and give you experience of working in a busy
office.
Your main responsibilities within
the department will include the following:
Ensuring our client files are in impeccable
order, take responsibility for post coming into the business and methodically
process important original documents in line with our policies and procedures
Support the delivery of high levels of client
communication. Providing support
wherever possible across the team and clients by dealing with queries and
enquiries and ensuring Partners and fee earners are able to respond to queries
from clients and other parties. This requires excellent written, verbal and
telephone communication skills.
The role must ensure that the fee earners are
able to focus their time on activity which increases revenue by coordinating
all other activities and taking responsibility for delivering consistency
across the Group.
Support fee earner email management, ensuring
emails are filed in the relevant electronic system in accordance with
procedures, processes and policies.
Manage fee earner diaries via the electronic
calendar system, arranging meetings and ensuring accurate information is
included in invites to internal and external attendees.
Arrange conference calls and in-person meetings,
follow procedures to book meeting rooms and video conferences when required and
cancel those as soon as possible if arrangements change. Ensuring that room bookings are made with
sufficient information to enable Reception to have full details; use the
appropriate room booking form to do this.
Book travel arrangements and accommodation in
accordance with our Policy.
Prepare agenda for meetings, collate papers for
meetings ahead of the meeting in a timely manner, take minutes of meetings and
produce those minutes as soon as possible after the meeting.
Coordinate an efficient and accurate billing
process and support fee earners with providing the right level of information
to clients to ensure swift payment of invoices.
Liaise with our Finance Team in the delivery of this. Undertake regular reviews of matter lists
with fee earners to ensure high levels of financial hygiene.
Support our Group Sales & Marketing Team in
the hosting of events in the relevant location or events in connection with
Business Legal Services and/or Private Wealth
Undertake file opening procedures ensuring all
aspects of the process are completed including all compliance checks, creation
of letters of engagement and, where relevant, completion of the pricing and
resourcing model.
Work collaboratively with your Personal
Assistant colleagues within your location and across the Group to provide a
seamless and efficient, top quality service to the business.
Maintain email distribution lists; ensuring they
are kept up-to-date.
Ensuring relevant pages of the intranet for your
location, team, departments and kept up-to-date
Company Benefits:
25 days holidays as
standard plus bank holidays - You can ‘buy’ up to 35hrs of extra holiday
too.
Generous and flexible
pension schemes.
Volunteering days –
Two days of volunteering every year for a cause of your choice (fully
paid)
Westfield Health
membership, offering refunds on medical services alongside our Aviva
Digital GP services.
?We also offer a wide range of well-being
initiatives to encourage positive mental health both in and out of the
workplace and to make sure you’re fully supported.?
Recognition You Can
Be Proud Of:
Best Workplaces for
Wellbeing – Large Organisations 2024
Great Place to Work –
5 years running
Sunday Times Best
Place to Work 2025
A Culture of
Inclusion:
Disability Confident
Level 3 Leader
Colleague led
inclusion networks across the business
Responsible
Business:
Programmes that
reflect our purpose and values
Our commitment to Social Responsibility,
community investment activity and tackling climate change is a fundamental part
of who we are. It’s made up of four strands: Our People, Our Community, Our
Environment and Our Pro Bono.
Training
Business Administrator Level 3 apprenticeship standard
Qualifications required
You will need to have already achieved 5 x GCSEs at grade A* to C or 9 to 4, including
maths and English (or equivalent)
Skills required
Professional telephone and face-to-face manner
The ability to work under pressure to tight
deadlines and have exceptional organisational skills
Be a Team player and create a positive
impression with clients and colleagues
Good computer skills and the ability to use word
and excel
Ability to provide high quality work in a busy
environment
Great accuracy and attention to detail
Excellent verbal and written communication
skills
Prospects
Whilst this is initially a 2 year fixed term contract, Irwin Mitchell look to retain our apprentices after completion of the apprenticeship.
Qualification / Standard : ST0070 Business administrator
Duration 16 months