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Branch Administrator

Job details
Posting date: 27 February 2026
Salary: £19,500 to £24,784.50 per year
Hours: Full time
Closing date: 29 March 2026
Location: LS27 7JQ
Remote working: On-site only
Company: DGS Group plc
Job type: Permanent
Job reference:

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Summary

This role will be a vital part of ensuring the smooth operation of our branch office. This position requires a detail-oriented individual with strong organisational skills and a commitment to providing exceptional customer service & administrative support. Working within a small, friendly team, the successful candidate will be responsible for various office tasks such as processing orders, invoicing, credits, reviewing stock levels and customer service.
Hours of work are Monday to Friday 8.30am to 4.30pm with 1/2 an hour for lunch each day.

Duties
Provide a consistent and professional level of customer service to our customers.
Processing quotations and entering customer pricing onto our system.
Handling customer enquiries via email and telephone.
Administration work including invoicing orders, issuing credit notes and general housekeeping.
Reviewing stock levels on our computer system and generating supplier orders.
Booking stock onto our computer system.
Foster a positive office environment through effective communication and teamwork.

Qualifications / Experience
Previous office experience would be advantageous, with a background in administrative roles preferred.
Proficient computer skills, including typing speed and accuracy.
Strong organisational skills with the ability to manage multiple tasks simultaneously.
Familiarity with Microsoft Office Suite (Word, Excel, Outlook).
Excellent phone manner and interpersonal skills to interact effectively with customers and team members.
Attention to detail in data entry and record keeping is crucial.

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