Customer Service Liason

Posting date:	26 February 2026
Salary:	£28,000.00 to £30,000 per year
Hours:	Full time
Closing date:	05 March 2026
Location:	London, London, ec2y 4mn
Company:	Brook Street
Job type:	Permanent
Job reference:	BBBH433865_1772116394

Summary

? Location: London
? Salary: £28,000 - £30,000 + ? Quarterly Bonus + ? Company Bonus
? Office based, Monday to Friday

About the Company
A super successful food services company with a track record of success. They operate across the UK and are known for their quirky, modern take on snacks and their standards of service. Their mission is simple: keep people happy, hydrated, and fuelled throughout their day! Due to growth, they are on the lookout for a Customer Service representative to join their team.

What You Will Be Doing
* Working 8am to 5pm
* Being the point of contact for businesses, building relationships, making new relationships and making sure everything is running smoothly
* Making sure everything looks great, works perfectly, and is stocked with fresh products
* Handling minor repairs and reporting any bigger issues
* Using the system to log your tasks and keep things up to date

What You Will Need to Succeed
* B2B Customer Service experience, within the FMCG/Snacks world
* Ability to pass a DBS check (we'll help with this)
* A positive attitude and great customer service skills
* Attention to detail and reliability
* Comfortable working independently and managing your own schedule

Benefits
* £28,000 - £30,000 starting salary
* Quarter performance-based bonus & annual company-performance bonus
* Full training and ongoing support
* 20 days paid holiday (plus bank holidays), increasing with service
* Internal development & progression
* Be part of a friendly, supportive team that values what you do

What to do now
Please click apply now and submit your most up to date CV, and I will get back to you as soon as I can, thanks!

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.