Team Lead - Data & IT
| Posting date: | 26 February 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 14 March 2026 |
| Location: | Gateshead, NE11 9FJ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A4568-26-0000 |
Summary
Lead (in conjunction with the Assistant Practice Manager/Practice Manager) IT projects/developments within the Practice. Have a clear understanding of QOF, other Enhanced Services (PCN DES, IIF) and ensure that practice data supports these requirements and that the Practice meets the standard thresholds for achievement and payments Compile and run EMIS searches to support practice activity, including QOF targets, safety searches and ad hoc searched as requested. Understand and effectively support the use of available EMIS resources to ensure efficient an effective recording of clinical information to support practice targets and supply training as required. Manage/maintain the Practice website, Facebook and social media, and produce the monthly Practice Newsletter. Diagnosing and solving IT problems and liaising with local IT Team to rectify any issues that cannot be dealt with by the Practice. Ensuring staff access to EMIS, ICE etc and registering new accounts when required. Updating and unlocking NHS smartcard access for Practice and ARRS staff. Logging ongoing IT issues within the Practice to spot trends and underlying issues. Treat all patient and other sensitive information confidentially. Prepare the Practice premises for the opening of the surgery each morning and ensure that the Practice is secure at the end of each evening. Understand and maintain the computer patient appointment system, ensuring all records are of patient registration are kept up to date. Make patient appointments, notify patients of appointment changes including taking requests for home visits, document them and refer them to the doctor on call. Answer the telephone and deal with any queries as they arise. Deal with all aspects of registering new patients. Contribute to the upkeep/running of the Practice/facilities when required. Complete individual tasks that are delegated such as managing the recall system, arranging Health Checks, etc. This list is not meant to be exhaustive as you may occasionally be required to carry out other duties from time to time.