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Operations Manager

Job details
Posting date: 26 February 2026
Salary: £50,000 to £55,000 per year
Additional salary information: £50-55k - private medical, Dental, Life Insurance, & Income Protection
Hours: Full time
Closing date: 28 March 2026
Location: Manchester, Greater Manchester
Remote working: On-site only
Company: Red Dot Commercial Limited
Job type: Permanent
Job reference:

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Summary

Operations Manager

Manchester, UK | On-site | Full-time
Salary: £50,000–£55,000 + benefits

When something goes wrong, your team is the one that steps forward.

We’re hiring an Operations Manager to lead a high-performing Emergency Response Team within a fast-scaling, safety-critical environment in Manchester.

This is a hands-on leadership role with real accountability. You’ll be responsible for operational readiness, incident management and building a team that performs under pressure.

If you’re comfortable making decisions when the stakes are high, keep reading.

The Role

You’ll lead the function responsible for incident response, field coordination and operational control. Your focus will be performance, preparation and continuous improvement.

You will:

Own operational KPIs including response times, safety benchmarks and quality metrics

Lead and develop supervisors and frontline responders

Build and refine emergency protocols, escalation frameworks and playbooks

Oversee staffing models, deployment planning and on-call rotas

Partner cross-functionally with Safety, Engineering, Legal and Operations teams

Run training exercises, simulations and readiness drills

Use data to identify trends, reduce repeat incidents and improve efficiency

Manage vendor performance, budgets and resource planning

Support business continuity planning and expansion into new markets

This is not a desk-bound management role. You’ll be visible, coaching your team and setting the standard.

What We’re Looking For

You’ll likely come from a safety-critical or high-pressure operational environment such as transport, automotive, aviation or similar.

Essential:

Experience managing supervisors against defined KPIs

Proven incident management or crisis response leadership

Strong analytical skills with the ability to turn data into action

Confident communicator able to influence senior stakeholders

Full UK driving licence (held for at least three years)

Comfortable with travel and field deployment when required

Desirable:

Client-facing experience

Degree in Engineering, Safety, Operational Management or similar

What’s On Offer

£50,000–£55,000 base salary

Private medical cover

Dental cover

Life assurance and income protection

Pension scheme

Clear progression pathways within a growing international operation

If you’re ready to take ownership of a critical function and build a team that delivers when it counts, apply now.

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