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In Work Support Advisor

Job details
Posting date: 26 February 2026
Salary: £28,500 to £31,000 per year
Additional salary information: Competitive
Hours: Full time
Closing date: 27 March 2026
Location: Camberwell, SE5 7AF
Company: Get Set UK Group
Job type: Permanent
Job reference: getsetuk/TP/110/408

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Summary

If you like being busy, working with purpose and feeling proud of what you do, you’ll fit in well here.

As an In Work Support Advisor, you will be responsible for ensuring participants successfully transition into and sustain employment. You will provide tailored interventions, monitor caseload performance, and collaborate with internal teams to maximise support for individuals.


About Get Set UK

Get Set UK supports people to develop skills, confidence and stability for work.We deliver employability and skills services that help individuals move into and remain in employment, working closely with employers and partners across the UK.


What Will You Do?

You will:

  • Oversee and manage the In Work caseload, ensuring compliance with contract requirements.
  • Process and analyse data to track performance, inform decision-making, and identify areas for improvement.
  • Deliver timely interventions to assist participants in maintaining their employment.
  • Provide immediate assistance and facilitate Rapid Response interventions for individuals who lose their jobs.
  • Identify participants at risk of unemployment and implement proactive strategies to support them.
  • Work closely with Business Managers and Employment Advisors to ensure seamless case management.


What Makes Someone Successful Here?

You are likely to enjoy and succeed in this role if you:

  • Enjoy working with people and supporting them to make progress over time
  • Build trust through consistency, honesty and follow-through
  • Are comfortable working to clear expectations and routines
  • Take pride in keeping your work organised and up to date
  • Communicate openly with colleagues and ask for support when needed
  • Can share examples of sticking with something and seeing it through

Much of our work supports people who rely on consistency, trust and encouragement, so being present, prepared and dependable really matters here.


What you will bring

You will bring:

  • Experience of working with people in a support, customer-facing or advisory role
  • Strong communication skills, both written and verbal
  • Good organisation and attention to detail
  • Confidence using IT systems to record and manage information
  • A calm, professional approach, even when things do not go to plan
  • A genuine interest in helping people build skills, confidence and independence

We recognise that people bring different experiences and career paths. If you meet most of the criteria and are excited by the role, we encourage you to apply.


Our Values
At Get Set UK, we are Ambitious, we take Pride in what we do, we areConsiderate, we Own It and we Inspire.
We are looking for people who bring these values to their work consistently.

Why Join Get Set UK?
You will be supported,trusted and given the opportunity to make a genuine difference.
You will benefit from:

  • Wellbeing support including GP access, counselling and Headspace
  • Pension, discounts and salary sacrifice options
  • Enhanced benefits with service
  • Development and progression opportunities
  • A culture built on ambition, pride, ownership and support

Eligibility
You must have the full right to work in the UK to be considered for this role. Visa sponsorship is not available.


Additional information
We reserve the right to close applications early, so we encourage early applications.
Get Set UK is a Disability Confident and Equal Opportunity Employer.We welcome applications from all suitably qualified individuals and are committed to supporting physical and mental wellbeing at work. Reasonable adjustments are available throughout the recruitment process.
This role is subject to satisfactory recruitment checks and acommitment to safeguarding learners and clients.
Get Set UK does not accept unsolicited CVs from agencies.

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